Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6259 in Smyrna offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The Intersection Of Sam Ridley Pkwy And Isabella Lane In Front Of Home Depot.
The staff, particularly Shayla, Casey, and Keara, received high praise for their helpfulness, friendliness, and professionalism, contributing to a positive customer experience.
Efficiency
Customers noted the quick service and efficient handling of transactions, even during busy periods like the holiday season.
Knowledgeability
Employees demonstrated strong knowledge of shipping processes and services, assisting customers effectively with their needs.
Mixed Experiences
While many reviews were positive, there were some complaints regarding specific incidents of poor service and unprofessional behavior from certain staff members.
LT
Lizet Tirres
3 days ago
5.0
Went in on a Friday afternoon and not only got great service but the whole team seemed to be in a great mood. They all were friendly and bright even though the place had a stream of customers. A+ to the whole team.
LR
Lisa Rhea
3 days ago
5.0
Casey is very knowledgeable about the Happy Returns system. He made sure I had the correct sizes in the correct bags as he scanned them. I really appreciate his attention to detail and just being a kind person.
DM
Dr. Chasity Muhammad
Jan 5, 2026
5.0
The employees at this UPS store are always so helpful and friendly, even when the store is busy. I especially love the ease and efficiency that they have to make processes as simple as possible for the customer.
LM
Linda Morrow
Jan 1, 2026
5.0
A young lady named Tatiana at the UPS on Sam Ridley Drive, Smyrna, Tennessee. She assisted me with several packages.
Tatiana was very professional, kind, friendly, and most all a great listener to assist me with my packaging concerns. I truly appreciate all her assistance and patience in organizing and providing me with the right information. Tatiana wanted to make sure all my boxes/ packages was sent out correctly.
Please thank her and let her know she was a angel.
CC
Chris
Dec 16, 2025
5.0
Tatiana was extraordinarily polite and professional. She offered a smile upon greeting me and provided me with all of the information I would have otherwise asked for when shipping two items domestically to my family members. This was my not my first encounter with this rep and both times, she met me with the same quality of professionalism and tact that gives the UPS brand the positive representation and reputation it has.
I will gladly come back to this specific store if anything - just to have her assist me again. Usually when I'm shipping things, it can be a lot to bare but she just made things that much easier for me during both recent visits. UPS Store, hold on to this one.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Smyrna?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #6259 in Smyrna open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
What services does The UPS Store in Smyrna offer?
They offer packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store located in Smyrna?
It is located at 479 Sam Ridley Pkwy, Ste 105, Smyrna, TN 37167, at the intersection of Sam Ridley Parkway and Isabella Lane in front of Home Depot.
What payment methods are accepted at The UPS Store in Smyrna?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Smyrna offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
Is The UPS Store located near any places where I can grab food or drinks in Smyrna?
Yes, it is near Tropical Smoothie Cafe, Jersey Mike’s Subs, Wendy’s, Chick-fil-A, and Snappy Tomato Pizza Co where you can enjoy a meal or refreshments before or after your visit.
Are there any nearby banking options near The UPS Store in Smyrna?
Yes, nearby banks include Synovus Bank, Bank Of Nashville, First Horizon Bank, First Tennessee Bank, Fifth Third Bank, and Pinnacle Financial Partners for your financial needs.
Can I access hair or beauty services close to The UPS Store in Smyrna?
Yes, there are several nearby options like Supercuts for haircuts, Sun Tan City for tanning, and Hair by Amanda for beauty services.
Are there places near The UPS Store in Smyrna where I can shred documents?
Yes, Shred Nations nearby offers shredding services, complementing The UPS Store’s own document shredding service.