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The UPS Store

4.8
(43 reviews)

Business Details

1809 N Main St, Shelbyville, TN
37160, United States
(931) 538-3846
https://locations.theupsstore.com/tn/shelbyville/1809-n-main-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7865 in Shelbyville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
1809 N Main St, Shelbyville, TN
37160, United States

Hours

Reviews

4.8
43 reviews
5 stars
41
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • CP
    Cindy Posey
    Feb 16, 2026
    5.0
    Fantastic customer service every time. The staff is patient, knowledgeable, and always willing to take the extra time to help customers individually when needed. You can tell they genuinely care.
  • KP
    Kris Phillips
    Jan 16, 2026
    1.0
    Beyond angry! So stopped in to drop off two small packages. The place was busy. One guy got to the counter forgot his credit card so what I assume to be the manager, said that people with quick drop offs such as Amazon could go ahead and come while the gentleman went and got his credit card that's great! Then the guy with the credit card came back in and he's that guy had to wait a few moments and then he was serviced. Without asking or verifying it was okay with me another guy who had a quick drop off jumped in line ahead of me. His quick drop off was actually US post office not UPS. So then the manager told him how to send the label to him so he could reprint it for him and do all the extra steps to take care of a US postal return. When he was done with that I thought it would be my turn because I was next in line and four people had gone in front of me at this point. Nope he went over to somebody else who apparently had been there before everybody else. I'm not angry with him going to the other person, I'm angry with him not servicing the first person and then letting the postal customer jump my spot. Yes UPS you are new in town it can be convenient, but I'm going back to Express! Express has been around long longer and they know how to treat customers!
  • AS
    Aelin Stone
    Jan 6, 2026
    5.0
    Truly the nicest people who work there!! The best UPS store I've been to!
  • DM
    David McPeak
    Dec 28, 2025
    5.0
    Great friendly staff.
  • OA
    Oldsmobille Alero
    Dec 23, 2025
    5.0
    Best UPS Store experience I have had in a good while. The people working there are very nice. The manager is great and took care of all we needed in a professional and friendly manner. Highly suggested!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Shelbyville offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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