Business Details
713 Winfield Dunn Prkwy Suite 2, Sevierville, TN
37876, United States
Certified by Staples • Feb 22, 2026
(865) 774-3986
Certified by Staples • Feb 22, 2026
https://stores.staples.com/tn/sevierville/713-winfield-dunn-prkwy-suite-2
Certified by Staples • Feb 22, 2026
About
Certified by Staples • Feb 22, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Sevierville, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Feb 22, 2026
Hours
Certified by Staples • Feb 22, 2026
Reviews
4.0
224 reviews
5 stars
136
4 stars
29
3 stars
10
2 stars
12
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude or unprofessional.
Management Issues
Several reviews highlight poor management practices, including understaffing and lack of support for employees, leading to long wait times and customer dissatisfaction.
Product Availability
Customers noted issues with product availability and fulfillment, particularly in the print services area, where delays and errors were common.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service and assistance.
- MTMarkus Taum1 day ago5.0I wanted to recognize seth and nick who helped us print two documents. My self and my spouse are seniors and they were very patient in helping us download documents to the Staples printers. Despite customers in line, they stayed with us for over 45 minutes until the job was done. Great customer service at this store!
- LPLaura ParkerFeb 9, 20265.0Picking up an order and it was seamless. The item was ready at the desk so it was an in and out pickup
- JCJeff CroninFeb 8, 20261.0Employee in print services area made it very difficult for me and refused to refund my purchase order. My employer requires a receipt for reimbursement and now I don’t know what to do in a $70 print order. Staples employee reprinted order correctly and charged me again for the order. Not a good experience.
- KMKellie McGheeDec 17, 20252.0Came into to return Amazon package. The way Amazon did the return was very weird. Janice helped me. Or should I say tried. She was very rude and would not listen to what I was telling her with the shipping labels on Amazon’s end. Once she saw that I was right, she completed the return. She has horrible customer service skills. I was even kind enough to ask her if she was ready for Christmas. I hope she has the Christmas she deserves at this point.
- KMKevin McMichaelDec 13, 20251.0I feel like the manager doesn't care about the people checking out or returning an Amazon purchase. There's 2 registers at the checkout area, one for purchases and the other for Amazon returns, with one person manning both of them. Today, while I was in line for a return, the employee called no less than 3 times for help...he was ignored. All while one woman at the purchase side, left her goods and exited the store...sale lost. During which, I was in line behind 3 others and once it was my turn to get my return scanned, someone walked up to the other register and the guy went to that one to check them out. That's ok with me, I'm in no hurry but it happens all the time when I'm there. And I've come here a few times to either buy something or return an Amazon order and it's the same every time. This is shoddy management in my opinion.
Frequently Asked Questions About Staples
What types of services does Staples in Sevierville, TN offer?
Staples provides printing, shipping, technology, travel, recycling services, direct mail, design, passport photos, and iPostal1 among other services.
What are the store hours for Staples in Sevierville?
The store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Staples in Sevierville offer curbside pickup and delivery?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same day delivery services.
Which popular brands does Staples in Sevierville carry?
Staples carries brands such as Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Canon, Epson, Apple, and many more.
What products can I purchase at Staples in Sevierville?
You can buy laptops, desktops, printers, ink and toner, office supplies, furniture, and electronics including Chromebooks, HP, Dell, Apple iPads, and Canon printers.
What payment methods are accepted at Staples in Sevierville?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Staples near other retail or service locations where I can shop or dine?
Yes, nearby you can visit PetSmart for pet supplies, Ross Dress for Less for clothing, Buddy’s bar-b-q for dining, and Hobby Lobby for crafts and home goods.
Are there other shipping centers near Staples in Sevierville?
Yes, nearby shipping centers include UPS Alliance Shipping Partner and UPS Access Point location which can complement your shipping needs.
Can I find beauty and grooming services near Staples in Sevierville?
Yes, nearby options include Hair by Sidney, Ulta Beauty, Benefit Cosmetics BrowBar, and Noire The Nail Bar for various beauty and grooming needs.
What should I know about the location and contact information for Staples in Sevierville?
Staples is located at 713 Winfield Dunn Parkway Suite 2, Sevierville, TN 37876. You can call them at +1 865-774-3986 or visit their website for more information.
Brand Certified Facts from Staples
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Certified February 22, 2026Yext Knowledge Graph
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