United States Postal Service

4.6
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1190 Rock Island Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1190 Rock Island Rd, Rock Island, TN
38581, United States

Hours

Reviews

4.6
10 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • DD
    David Delane
    Oct 5, 2025
    5.0
    Jodi is at the Rock Island USPS. Every time I come in, she greets me with such kindness and genuine warmth—it feels like catching up with a friend instead of running an errand. Jodi has helped me countless times with shipping questions, package issues, and even last-minute mailings, and she always does it with incredible patience. What stands out most about Jodi is how much she truly cares. She remembers people, takes time to explain things clearly, and makes sure everything is done right. You can tell she takes real pride in her work and wants every customer to walk out happy. In a world where great customer service can be hard to find -Jodi is a total gem.
  • DB
    D B
    Apr 18, 2025
    5.0
    awesome service
  • DD
    DBZD
    Jan 18, 2023
    5.0
    It’s a tiny post office that is big on customer service! They always do a phenomenal job and are super friendly! Highly recommended! I won’t ship from anywhere else if I can help it. Jodi is the best!
  • SM
    Shane Malone
    Sep 21, 2021
    1.0
    Place has no business delivering anything larger than a letter if they won't leave a package on your porch. Its not like they suddenly realize a package is bigger than a mailbox. Ups...no problems ever. My fault I suppose. When I realized the us mail was to deliver, I should have canceled my order.
  • DF
    David Francis
    Jan 26, 2020
    5.0
    Jody and staff are incredibly decent people and always a positive experience to stop by and see them. Always willing to help and really understand customer service - and retention for that matter.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.