United States Postal Service

2.9
53 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3239 Shropshire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3239 Shropshire Blvd, Powell, TN
37849, United States

Hours

Reviews

2.9
53 reviews
5 stars
23
4 stars
2
3 stars
0
2 stars
2
1 star
26
  • MD
    Marie Duncan
    Dec 13, 2025
    5.0
    No line to mail a Christmas gift!!!!
  • BR
    B R
    Apr 17, 2023
    1.0
    I paid for signature confirmation for an expensive item to be delivered to my door and signed for. The carrier signed it himself and stuffed it in the mail box. No refund for extra charge and sorry have a nice day from the postmaster.
  • BH
    Buck H
    Dec 20, 2022
    2.0
    With Postmaster Dejoy my PO box rates have doubled in a year. I have had boxes since the late 80's. Price increases were every 2-3 years and only a couple of dollars. I have never had a bad experience with any employee here. I am thinking I may have to close my box because of the increase. I wonder why it costs me more for Po Box? It costs the Post office more to street deliver. Makes no sense.
  • RM
    Robert Mxitaryan
    Oct 13, 2021
    1.0
    I can't say anything about walk-in customer service. But every time I schedule pickup for my business even sometimes I pay $25 for special time to pickup and the will come my house after 3 days to pickup are you serious? Today I see Career pull on my driveway make a U turn and left. And when I call manager told the will not come pickup even if I pay. Terrible
  • SG
    Seroha guju
    Oct 10, 2019
    1.0
    How are these guys still in business they have some of the least competent people working there

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.