United States Postal Service

2.1
8 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 19 Post Office Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19 Post Office Ln, Pleasant Shade, TN
37145, United States

Hours

Reviews

2.1
8 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
1
1 star
5
  • KG
    Krisann Garmer
    Sep 6, 2025
    1.0
    I dont see how someone can be home for two days but some how a piece of certified mail cant be delivered because the driver is too lazy to walk up and do their job so I can sign for it. Also upset at the fact the driver is just going to leave packages at the foot of mailbox where anyone can drive up and grab them like people dont still packages.
  • SC
    Sheila Clark
    Jan 14, 2025
    1.0
    This poor excuse of mail delivery is ridiculous! They mark "attempted delivery" when they didn't attempt to even deliver the mail or my very small eyeglass package. They are notorious for this!
  • BB
    Brooke Bowman
    May 9, 2024
    1.0
    I was waiting on my porch for my package and they drove right by and marked it as attempted delivery an hour later! Nothing left in my mailbox she never stopped. Absolutely ridiculous.
  • ED
    Eric Dickens
    Jul 28, 2020
    1.0
    I never received my package in the mail so I called the shipper to find my package. It was a few hours later that I was informed it was sitting at the post office and was never delivered to my house in pleasant shade TN. The package was shipped back to the sender because I did not pick up the package that I never knew it was sitting there. Nothing in my mail box nothing on my door indicating that they had my package. Never have a problem with FEDEX or UPS. After calling the USPS I sat on hold with a call center for over an hour and they of course cant help. They want me to go online and file a missing package report. And to think I paid for this service!!!! If I could have gave a 0 star I would have....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.