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Brand Certified

United States Postal Service

2.5
(132 reviews)

Business Details

9301 Ocoee St, Ooltewah, TN
37363, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9301 Ocoee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9301 Ocoee St, Ooltewah, TN
37363, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.5
132 reviews
5 stars
40
4 stars
6
3 stars
4
2 stars
7
1 star
75
  • SK
    shivaradhan konda
    Feb 17, 2026
    4.0
    Had the sweetest USPS interaction ever—left feeling great.
  • AP
    April Pardo
    Feb 15, 2026
    1.0
    My package was left on top of my mailbox outside and overnight in the pouring rain! There was water steadily dripping out of the package after picking it up. When I checked the delivery status before bed, it showed due for Tuesday delivery. At 8 pm, it was not there so I went to bed. It definitely was not there at 4 p.m. as it stated. I am not happy items are left on top of my mailbox. Please do not leave my packages there again, and be kind enough to deliver them as you do for the other neighbors, at their door. The stone around my mailbox is not a place to leave my packages as they can get stolen. If you aren't leaving the neighbors packages at their mailbox outside, do not do it to me, please! It is rude!
  • MS
    Margaret Smith
    Feb 13, 2026
    5.0
    This staff is AMAZING and very easy to work with! Passport services in and out, just bring your filled out forms, your smiles, and they take care of you! Thanks ladies!
  • KN
    Kathy Nguyen
    Jan 29, 2026
    5.0
    I had my passport appointment here this morning. I arrived 10 minutes before my appointment and was seen immediately. I was in and out by the time my appointment time actually came. The lady that helped me was quick, efficient and friendly. She even showed me my picture to make sure it was okay. I wish I had gotten her name to shout her out. I didn’t talk to the other two ladies at the counter but they seemed very pleasant as well.
  • ZK
    Zoë Krohne
    Jan 24, 2026
    5.0
    Good efficient service. Deana was very patient and helpful. She was able to walk me through what I needed to do to get my documents sent off correctly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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