Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9301 Ocoee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
121 reviews
5 stars
34
4 stars
5
3 stars
3
2 stars
7
1 star
72
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with packages being lost, misdelivered, or marked as undeliverable without proper attempts to deliver.
Customer Service
While some staff members were praised for being friendly and helpful, others were criticized for rudeness and lack of professionalism.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone and the lack of follow-up on issues.
Inconsistent Service
Many reviews highlighted inconsistencies in mail delivery, including delays and incorrect deliveries, leading to a lack of trust in the service.
Positive Staff Interactions
Despite the overall negative feedback, some customers appreciated the helpfulness and efficiency of certain employees at the front desk.
- MSMatt SchaffnerNov 17, 20252.0Look at their rating. Look at it. Now decide if you'd like to risk giving something important to them.
- CScat SOct 29, 20251.0Cant never get hold of them. Try it yourself. Useless. You get usps virtual service and they send a link like this "USPS ECCC SMS" useless. Sorry.
- EEEmilyOct 17, 20255.0We got our passports at this location and it was a good experience. We were woefully unprepared, but Deana was so patient and kind to us. She deserves a raise!!!!
- LMLauren MclainOct 1, 20251.0The last 2 things I've mailed were lost. Every few months I'll track something being shipped to me and it makes it to the post office then is sent to God knows where.
- CMChase McVayAug 25, 20251.0These geniuses have broken my mailbox not only once, but twice! Then they want to tell us it’s normal wear and tear.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 9301 Ocoee St?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled online, though some limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can search for available PO Boxes and reserve one online, then complete your setup in person at the Post Office with valid ID.
Is there 24/7 access to PO Boxes here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary so please check with this local Post Office.
Where is the United States Postal Service located?
It is located at 9301 Ocoee St, Ooltewah, TN 37363, United States.
What nearby places can help me find the Post Office?
Nearby landmarks include another United States Postal Service branch and the Jewel Summit Pointe historical building, which can assist in locating this Post Office.
Where can I grab a coffee or a quick meal near the Post Office?
You can visit Wired Coffee Bar nearby for coffee, smoothies, or casual dining before or after your visit to the Post Office.
Are there any places for physical therapy near the Post Office?
Yes, 101 Physical Therapy Inc. is located nearby if you need physical, occupational, or speech therapy services.