United States Postal Service

3.1
43 reviews

About

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Visit your local Post Office™ at 1101 Donelson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1101 Donelson Ave, Old Hickory, TN
37138, United States

Hours

Reviews

3.1
43 reviews
5 stars
18
4 stars
5
3 stars
2
2 stars
1
1 star
17
  • CZ
    Count Zer0
    Mar 5, 2024
    1.0
    This location is consistently closed. The window will open late, randomly close during the day for hours, or not open at all. Notes on the door have stated closed due to "staffing issues" "lunch breaks" "computer issues" and those are just the ones I've seen. The outside blue mailbox was removed and I was told was not going to be replaced. This location is absolutely frustrating. I will say the mail carriers are wonderful and friendly and often very apologetic for the shortcomings of the offfice.
  • RR
    Ray Rich
    Feb 23, 2024
    5.0
    Awesome customer service!
  • RB
    Randall Butler
    Jan 22, 2024
    1.0
    Why is it that Mt. Juliet USPO can deliver the mail thru snow and ice, and Old Hickory hasn't delivered mail since last Wednesday, Jan.17? Pathetic OHPO! Old Hickory PO has less hills than Mt. Juliet total!
  • ME
    Mitchell Edwards
    Feb 9, 2022
    1.0
    The most horrible customer service from this post office. My mail is messed up and they give me attitude about it. Government at its worst
  • TD
    Tori Durard
    Mar 8, 2019
    4.0
    Great fast service! And friendly people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.