United States Postal Service

1.8
56 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 14695 Highway 194 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14695 Highway 194, Oakland, TN
38060, United States

Hours

Reviews

1.8
56 reviews
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41
  • TT
    TheTruth
    Oct 20, 2025
    1.0
    The delivery service out of this post office is horrible. They are too busy delivering Amazon packages most days so we dont get our mail. Monday delivery is out of the question.
  • JL
    Jasmine Linsey
    Sep 3, 2025
    1.0
    I had a passport appointment scheduled for 9:00 am on September 3, 2025, at the United States Post Office located at 14695 HWY 194 in Oakland, Tennessee, 38060. I arrived early to my appointment as instructed, but the service was incredibly poor. When I informed the employee that I had an appointment for 9 am, she claimed that it would only take a minute because she was counting the mail. However, when I inquired about the duration of a minute, she responded that it was approximately an hour. I explained that I had booked this appointment a week in advance and had driven an hour to reach the post office because I urgently needed my passport. Despite my explanation, she became irate and stated that she was busy and could not accommodate my scheduled appointment. When I asked for her manager’s name, she informed me that she was the manager herself. When I requested a number to lodge a complaint, she advised me to look it up online. As she walked away from the front counter, she only mentioned her name as Turner. This was the most unpleasant experience I have ever had at any United States Post Office. Her behavior was extremely rude, unprofessional, and disrespectful.
  • DD
    Debbie Delashmit
    Jun 13, 2025
    5.0
    Kayla was working today by herself. We came in for a scheduled passport appointment. She truly is the most pleasant and helpful government employee we have ever encountered and there were several people waiting. She deserves a big raise!
  • AW
    Ashleigh Weaver
    Sep 21, 2024
    1.0
    Could you all please post the correct times that you open and close. It’s very frustrating to make a trip to your store only to find out you are closed before the posted time on the website/ google. That is very inconvenient.
  • BH
    Benjamin Hunter
    Jun 5, 2017
    2.0
    Completely outdated facility for growing area. Could utilize better customer assistance especially additional support during busy hours. They have had complaints about mail mismanagement, missing, damaged, etc.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.