Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3131 in Oak Ridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Manhattan Place - Next To Firehouse Subs.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
156 reviews
5 stars
96
4 stars2
3 stars
5
2 stars
14
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others, particularly Rhonda and Bryan, received criticism for rudeness and poor service.
Efficiency
Many customers appreciated the fast and efficient service, with quick processing times for shipping and notary services.
Pricing Issues
Several reviews mentioned high shipping costs and unexpected fees, leading to dissatisfaction among customers.
Staff Training
There are concerns about staff training and knowledge, with reports of employees providing incorrect information and being unhelpful.
Store Operations
Customers expressed frustration with inconsistent store hours and early closures, impacting their ability to access services.
- ETedwin taggartOct 18, 20255.0Was up the street at the Tn department of safety and homeland security trying to get my drivers license straightened out ran all week getting my paperwork together called my auto insurance and they were supposed to fax a document to the driver license agency they sent the wrong one but they sent it to me I had my phone and it was on there but the agency said they were not allowed to do it went to this and I was a little upset and I’m 75 years old and not great at working this I phone told Rhonda and she found it on my phone and did it for me ran back the agency and gave them the form and got it straightened out it was Friday if I didn’t get my license I would of had to wait until Monday and I had to leave town so thanks Rhonda you saved the day
- WRwilliam roySep 25, 20255.0Quick, easy and fast for notary, other placed wanted 230 bucks and this was only 45, happy
- GFGordy FritchSep 4, 20253.0Grumpy staff about 50% of the time Otherwise, fast service
- KDKaren DornanAug 17, 20255.0I always have good service. The employees at the store I go to are always friendly.
- EPEmma PanAug 12, 20251.0rhonda is rude, she clicks through shipping information without letting customers look at it and double check it, scrolls through the terms and conditions and signs it for the customer, and even clicks no you don’t want to donate without the chance to even look at it. if that’s the way you’re training employees yall realllly need to reform lol
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3131 in Oak Ridge offer?
The UPS Store #3131 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
Where is The UPS Store #3131 located?
It is located at 1143 Oak Ridge Turnpike, Ste 107A, Oak Ridge, TN 37830, USA, in Manhattan Place next to Firehouse Subs.
What are the regular business hours of The UPS Store #3131?
Monday to Friday, The UPS Store is open from 8:30 AM to 7:00 PM, and on Saturday from 9:30 AM to 4:00 PM. It is closed on Sundays.
Is The UPS Store #3131 open on major holidays?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. It operates regular hours on Veterans Day and the day after Thanksgiving.
What payment methods does The UPS Store #3131 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Invoice billing, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #3131 provide mailbox rental services?
Yes, mailbox rental services are offered along with mail and package handling.
How can I contact The UPS Store #3131 for inquiries?
You can call them at +1 865-220-9782 or email store3131@theupsstore.com.
Which nearby places can help customers find The UPS Store in Oak Ridge?
The UPS Store is located next to Firehouse Subs in Manhattan Place, which can help customers easily locate it.
Are there any nearby businesses where customers can combine errands with their visit to The UPS Store?
Yes, nearby you can find Prestige Tuxedo for formal wear, Prestige Cleaners for laundry needs, and Bolts Barbershop for grooming services.
What local services are near The UPS Store that might interest business customers?
Nearby are professional services like Greenspage web design, Judkins Law Firm legal services, and The Marketing Department for marketing and internet services.