United States Postal Service

3.5
61 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 265 Cosby Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
265 Cosby Hwy, Newport, TN
37821, United States

Hours

Reviews

3.5
61 reviews
5 stars
34
4 stars
3
3 stars
4
2 stars
0
1 star
20
  • HB
    Holly Bates
    Nov 15, 2025
    5.0
    Post master delivered our loved one's ashes personally to our house in the aftermath of Hurricane Helene. Cannot say enough good things about this post office, they are wonderful people.
  • SI
    Sergiu Ionut
    Nov 5, 2025
    5.0
    Lisa she’s awesome! So friendly and helpful!
  • BK
    brad kessler
    May 10, 2020
    1.0
    I ordered something from Wish and the seller put the wrong address on the package and was delivered to another address in Newport.I was unable to get ahold of seller or Wish to resolve problem.I had to got through a third party company to get ahold of someone at Wish and was told I cannot get a refund. I called USPS and they said they know where the package is but will not let me have the address so, I am out money and i am out my stuff. I had a package came damaged and took it to get the insurance on it.They lost the package then found it a day or so later and then said it was not damaged and was not going to send in damage report(which is their job).My package was denied because no report so it went on final appeal and i finally had to take it to Sevierville to have them send in report it was denied because the said it was not damaged they do not know their jobs or what is damaged or not.I went back to get my stuff today and now they can't find it so I am supposed to call tomorrow but they never answer so another trip in hopes they have the stuff. I would never do business if I had any choice they need new management they are incompetent and don't know there jobs.I can't even give zero stars but I would for sure.
  • FD
    Flossie Dorsey
    Feb 15, 2020
    5.0
    The post office is great every time I go there they are very polite and very helpful always
  • BW
    Brandi Weaver
    Jul 19, 2019
    5.0
    Had an issue with someone stealing my packages went to the post office and they fixed the issue great people

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.