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United States Postal Service

2.3
(160 reviews)

Business Details

4501 Charlotte Ave, Nashville, TN
37209, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4501 Charlotte Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4501 Charlotte Ave, Nashville, TN
37209, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.3
160 reviews
5 stars
45
4 stars
3
3 stars
4
2 stars
7
1 star
101
  • JW
    jamya whitney
    Mar 18, 2026
    1.0
    the mail man has repeatedly put mail in the wrong mail’s boxes in my apartment complex i went up there to see why i haven’t been receiving mail for months their response was nobody was frequently on that route he’s just learning that route for one week i’m still currently waited on the hard copy id for my bf so we can move into our new home
  • AT
    Anne Tenkhoff
    Mar 4, 2026
    2.0
    Genuinely one of the most frustrating locations to send off mail; I frequent USPS given the nature of my job and constantly sending things out. There is never enough shipping supplies out, so you have to wait in line to ask for the correct item, then go BACK in line to fill everything out and then ship it off. Additionally, as a small business owner, I ask for every receipt. There have been MULTIPLE instances of the individual working the desk just rushing through so I cannot get my emailed OR printed receipt. It is genuinely frustrating because I am not sure how much more I can say "I need my receipt" and it is rushed out so I can't get it or the individual working just presses the print receipt version when I need both. All of this does not apply to the young woman who works there occasionally; when she is there, it is a great experience!
  • CS
    Charliah Starks
    Mar 2, 2026
    1.0
    I have nothing but bad experiences with this branch. Incoming packages are sent here at this base and then prepared to be delivered to the customer but no. No. No. …. The package is now sent to ANOTHER STATE just 2-3 days later. WHY? This has happened twice in the last 2 months how is that even possible? I have had to place a missing mail order just to have my package sent back to this facility and PRAY that they don’t mishandle the package for the 3rd time. Unbelievable
  • RN
    Rene (Ne')
    Feb 10, 2026
    1.0
    This is just an awful location! The employees don’t care and will close with you standing in their face in the door! They aren’t caring that customers have. Been in line waiting. I would go elsewhere but this location has my package I have tried for 2 days to pick up and I can’t get help!
  • LM
    LaChanda Moore
    Feb 10, 2026
    1.0
    Our postal woman did not deliver our package but left a notice saying we must pick it up. She entered our building and never said a word about it just left the notice as a missed delivery. The date she put as the missed delivery was Feb. 14, 2026. Today is Feb. 10, 2026.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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