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Visit your local Post Office™ at 215 Donelson Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Instead of the normal tracking information telling me when they will be delivering an expensive package, I got a notification telling me to come pick it up from the post office myself. When I went to pick it up this morning, they told me that they did not have it. The woman working this morning blamed me for not being there the second that the notification got sent to me yesterday, as if it is my fault that they misplaced the package within less than 18 hours.
EV
Emma Vanzant
Aug 23, 2024
1.0
I got off work early to drop off a package before the post office closed. I got here at 4:15 and the place was already closed when it isn’t supposed to close until 5.
MM
Meagan
May 7, 2024
1.0
If I could give 0 stars, I would!! No one ever answers the phone and they are currently playing hot potato with one of my shipments!! Unprofessional and poor customer service. Sherice from the other post office was very helpful and told me more info. on the package but this post office couldn't even be bothered to answer the phone!! My packet has been sitting in Nashville for a week now since it shipped late last month and est. delivery by 4/29!! Terrible!
SC
Simon Chiu
May 15, 2020
1.0
USPS lost my package, the lady whoever answer my phone call.. was very rude.. I stated "I understand that my package wasn't received yet since April 24th, because of the virus" The women said its not because of the virus with a rude tone..
I gave her my tracking number for reference and she said according to the package its getting return to the sender because it had a wrong address but which was a lie.. because I have already created a case for this package and it was verified that I had the correct address.. Then she said "Good Luck man" and hang up the phone..
Terrible customer service..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 215 Donelson Pike?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo.
Do I need an appointment to use passport services at this location?
Yes, most passport services require an appointment made through the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve available PO Boxes online. You'll receive instructions to complete your setup in person at the Post Office.
Are the PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with your local Post Office for specific lobby hours.
What are the operating hours for the United States Postal Service at 215 Donelson Pike?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
What nearby post offices can help me if this location is busy?
Nearby post offices include Post Office Donelson and US Post Office, which can provide similar mailing and shipping services if needed.
Are there any nearby insurance agencies if I need financial services while visiting the Post Office?
Yes, Nationwide Insurance: Gaffney Insurance Agency & Financial Services LLC and Shea Antunes - State Farm Insurance Agent are located nearby for your auto and financial insurance needs.
What nearby wellness or beauty services can I visit before or after my Post Office trip?
You can visit Amálie Aesthetics + Wellness, Snob Girl Aesthetics, Blue Sapphire Massage, Wynze Salon Spa, or The Nail Spot for various beauty and wellness treatments near the Post Office.