United States Postal Service

1.7
124 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 215 Donelson Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
215 Donelson Pike, Nashville, TN
37214, United States

Hours

Reviews

1.7
124 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
3
1 star
100
  • EP
    Emilio Perez
    Aug 2, 2025
    5.0
    Great job! Fast and reliable. . . So far. 😂🤣
  • RW
    Robert Wuest
    Jun 17, 2025
    1.0
    Instead of the normal tracking information telling me when they will be delivering an expensive package, I got a notification telling me to come pick it up from the post office myself. When I went to pick it up this morning, they told me that they did not have it. The woman working this morning blamed me for not being there the second that the notification got sent to me yesterday, as if it is my fault that they misplaced the package within less than 18 hours.
  • EV
    Emma Vanzant
    Aug 23, 2024
    1.0
    I got off work early to drop off a package before the post office closed. I got here at 4:15 and the place was already closed when it isn’t supposed to close until 5.
  • MM
    Meagan
    May 7, 2024
    1.0
    If I could give 0 stars, I would!! No one ever answers the phone and they are currently playing hot potato with one of my shipments!! Unprofessional and poor customer service. Sherice from the other post office was very helpful and told me more info. on the package but this post office couldn't even be bothered to answer the phone!! My packet has been sitting in Nashville for a week now since it shipped late last month and est. delivery by 4/29!! Terrible!
  • SC
    Simon Chiu
    May 15, 2020
    1.0
    USPS lost my package, the lady whoever answer my phone call.. was very rude.. I stated "I understand that my package wasn't received yet since April 24th, because of the virus" The women said its not because of the virus with a rude tone.. I gave her my tracking number for reference and she said according to the package its getting return to the sender because it had a wrong address but which was a lie.. because I have already created a case for this package and it was verified that I had the correct address.. Then she said "Good Luck man" and hang up the phone.. Terrible customer service..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.