Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1718 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of poor service and lack of assistance.
Delivery Issues
Numerous complaints about lost packages, incorrect delivery attempts, and mail not being delivered as promised.
Operating Hours
Frequent issues with incorrect posted hours, leading to customer frustration when the location is closed during expected hours.
Cleanliness and Safety
Concerns about cleanliness and safety, particularly regarding homeless individuals in the vicinity of the post office.
Mixed Experiences
Some customers had positive experiences with specific staff members, highlighting friendly and efficient service despite overall dissatisfaction.
LP
Lara Palmer
Nov 11, 2025
1.0
They have their hours listed as open until 5:30, but I just got here and apparently they close at 5:00 every day. Thanks for wasting my time USPS!
DW
dasani water
Oct 4, 2025
1.0
i have a hold on my mail and the mail man keeps delivering my mail. even after i went into the post office and filled out a manual slip. once it was about to expire in a week. i went back there and filled out a new one before expiration and he still
delivering my mail. then even out my neighbor mail in my box after i left him a personal letter as to something is wrong and he shouldn't e delivering my mail. speaking to the many is getting me no where . it's like they have no say so over the drivers
AJ
Amber Jamison
Jun 6, 2025
2.0
Went in to mail a birthday card for my boyfriend. The guy at the counter helping me was nice. He asked if I wanted to pay $30 for it to get there tomorrow instead of Monday. I said no. The guy beside me (Cody) joked about how I couldn't pay the extra money to ship it to him sooner. It was really rude. I told him how that comment upseted me and he didn't apologize and said to file a complaint with the manager which I didn't do because I didn't want to escalate the situation. He should think about what he says to customers before saying them and at least feel bad when making a young girl cry.
SS
Shanice
May 6, 2025
1.0
Wish I could give zero starts I’ve called this location over 17 times in the last 4 hours and no respond the female delivery driver that delivers at west end needs to find another job if she’s gonna deal with people mail and packages like this, for some reason they said my mail was delivered but there’s no dam mail she leaves packages and mails out in the open and won’t even put the key for the big mail boxes in your locker she just leaves it open, I’ve waited 2 years for this document just for them to lose it and I I don’t plan on waiting another 2 and paying thousands of dollars to replace it so they better find my mail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1718 Church St?
You can send mail and ship packages, purchase money orders, get Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations can also take your passport photo.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require you to schedule an appointment using the online scheduler, although limited walk-in hours are available at select locations.
Is passport photo service available at this location, and what does it cost?
Yes, passport photo services are available by appointment only, and the current fee for a passport photo is $15.
How can I get a PO Box at the United States Postal Service on Church St?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. The online portal allows you to search and reserve boxes securely.
What are the opening hours for this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Can I access PO Boxes in the lobby after hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so it's best to confirm with this Post Office specifically.
Which nearby places can customers visit before or after their visit to the United States Postal Service at 1718 Church St?
Nearby you can find establishments like Taco Mamacita (Mexican restaurant), Clyde's on Church (bar), and Canvas Lounge (gay bar), ideal for dining or socializing before or after your postal visit.
Are there other postal or shipping services near the United States Postal Service at 1718 Church St?
Yes, nearby are other USPS locations like US Post Office and United States Postal Service, providing additional mailing and shipping options.
What nearby services can I access in case I need home improvement or plumbing assistance near the Post Office?
Nearby services include Avantel Plumbing Drain Cleaning and Water Heater Services of Nashville TN and Excalibur Electrical of Nashville TN for plumbing and electrical needs.