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United States Postal Service

2.4
(106 reviews)

Business Details

2006 Acklen Ave, Nashville, TN
37212, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2006 Acklen Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2006 Acklen Ave, Nashville, TN
37212, United States

Hours

Reviews

2.4
106 reviews
5 stars
33
4 stars
2
3 stars
2
2 stars
2
1 star
67
  • YE
    Yusuf Çelik
    Feb 5, 2026
    1.0
    Two days ago, my brother came to this address to change his address. He had his passport and documents showing his new address. Despite this, they asked him for a rental agreement. An hour later, I went with him and explained that the rental contract was in my name and that he lived with me. We had all the necessary documents, but even after going twice, they didn't help us. They were supposed to help, but they didn't. Then we went to another place and showed the employees the documents we had, asking if they were sufficient. They said they were. So, think carefully before coming here (I suspect they are being racist).
  • SS
    Sami Schwieger
    Jan 20, 2026
    1.0
    The two employees working were great, nice and helpful. Horrible parking and wait times. Hire more tellers to help out the employees currently there. It was a constant flow of people even with an appointment. Again, tellers were great, just hire more to help them out.
  • BB
    Ben Brooks
    Dec 16, 2025
    1.0
    Gross incompetence is the only way to describe Lori’s effort today. I was in line for my Noon passport appointment scheduled 3 weeks prior when she asked “who’s in line for a passport appt” at 1204. She then proceeded to tell me that my 5 min grace period was up and refused to explain any documentation that was needed or assist with rescheduling. I asked how is it possible at 1204 my 5 min grace period was expired? Her answer was: “I don’t know what time you got in line”… Despite standing in line already and watching me walk in the door??? What a miserable experience and miserable person. Do not come to this location for a passport - pick literally any other location in Nashville or surrounding areas if you need to renew or get a new passport.
  • AS
    Angela Saunders
    Nov 17, 2025
    5.0
    Went to this location, which is close to work, to submit my first ever passport. I had a couple of issues filling out to form( blue ink instead of black and wrong amount on payment money order), the clerk Deb was extremely helpful and patient with me, straightening everything out, doing a fairly good photo, and giving me a more confident feeling that the process will go well.
  • NN
    Nunyas Nunya
    Dec 21, 2017
    1.0
    You can NEVER get through on the phone, then it just goes to a busy tone. They can't handle simple tasks. Sometimes they are friendly, but asking for your original receipt back, they refuse. If you even ask to get a copy of the receipt, or take a photo on your phone, they also refuse. They go out of their way to be rude and unhelpful. Living up to the stereotype of USPS. Way to go Acklen...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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