Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 901 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.9
94 reviews
5 stars
40
4 stars
3
3 stars1
2 stars
4
1 star
46
KY
kero yacoub
6 days ago
1.0
Rude employees and They don’t even want to do their job
MO
Melissa Ortiz
Feb 19, 2026
1.0
If you want to get treated poorly then come here and request Linda. Linda loves to belittle customers and make them feel bad for...anything really. After I received my mini (unnecessary) lecture I went to press the middle (somewhat unsatisfied yellow) button on the customer satisfaction prompt and she lept over the counter, pushed my hand away and hit the green button- four times for good measure. All with her boss behind her. It baffles me- so not only is she a bully to customers but to her supervisors. Lucky for Linda I've been practicing pressing buttons so when I return I will press the "red" one.
Also, unrelated but there is a sign that mentions they only take 4 customers per day (all before 9:30/10am and only on selected days) for passport related issues. Just thought I share that information.
SF
sherzay faqeri
Jan 16, 2026
1.0
The experience was disappointing. Staff professionalism was lacking, and the communication style was unprofessional and disrespectful.
CJ
Carlos St. John
Jan 15, 2026
1.0
Went to this post office for the first time yesterday. I saw all the bad reviews but thought “surely it’s not that bad”. I had several boxes needing to go out through media mail. The lady at the front (looks like her name was Linda based on other recent reviews) proceeded to tell me we had a problem with how I labeled my boxes and that it needed to be a very specific orientation or else they couldn’t send it. She gave me a mini lecture. I’ve done media mail several times over the years and never had this issue. I told her that and she replied “well I’ve been here since 1988. Im sure that everyone else who hasn’t said anything hasn’t been here since 1988.” She was rude, condescending, and unhelpful. So I took my boxes and left. Went to my local USPS the and shipped them off no problem.
Do not go here.
LL
Linda
Dec 18, 2025
5.0
This office is not closed
Never has been. It was Arcade PO that closed. There's almost never a line. I was just there and no one was in the lobby! No one! It's Christmas. New favorite post office!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 901 Broadway offer?
At 901 Broadway, USPS offers mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a new U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before applying.
Is an appointment required for passport services?
Most USPS locations with passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the costs and procedures for getting a passport photo?
Passport photos cost $15 at USPS. For photo services, an appointment is necessary through the online scheduler.
How can I rent a PO Box at this USPS location?
You can search, reserve, and apply for a PO Box online or in person. Bring two valid IDs and the completed application when applying in person.
Are the PO Boxes accessible after regular hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours can vary. Check with the local Post Office for exact lobby hours.
What nearby attractions can I visit before or after my USPS visit at 901 Broadway?
You can enjoy the Frist Center for the Visual Arts and the Frist Art Museum, both art museums and landmarks located nearby.
Are there dining options near the USPS location at 901 Broadway?
Yes, nearby dining options include Carter's, a southern restaurant and bar, and Prime 108, which offers a lounge and diner experience.
Where can visitors stay near the United States Postal Service at 901 Broadway?
Nearby accommodations include Union Station Hotel Nashville, Autograph Collection, Holiday Inn Express Nashville Downtown Conference Center, and AXL House.
How might nearby businesses like John Smith Marketing or Mpyer be relevant to USPS customers?
Nearby marketing agencies like John Smith Marketing and Mpyer may assist local businesses with advertising and public relations, possibly helping USPS business customers with mailing needs.
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