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United States Postal Service

2.9
(94 reviews)

Business Details

901 Broadway, Nashville, TN
37202, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 901 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
901 Broadway, Nashville, TN
37202, United States

Hours

Reviews

2.9
94 reviews
5 stars
40
4 stars
3
3 stars
1
2 stars
4
1 star
46
  • KY
    kero yacoub
    6 days ago
    1.0
    Rude employees and They don’t even want to do their job
  • MO
    Melissa Ortiz
    Feb 19, 2026
    1.0
    If you want to get treated poorly then come here and request Linda. Linda loves to belittle customers and make them feel bad for...anything really. After I received my mini (unnecessary) lecture I went to press the middle (somewhat unsatisfied yellow) button on the customer satisfaction prompt and she lept over the counter, pushed my hand away and hit the green button- four times for good measure. All with her boss behind her. It baffles me- so not only is she a bully to customers but to her supervisors. Lucky for Linda I've been practicing pressing buttons so when I return I will press the "red" one. Also, unrelated but there is a sign that mentions they only take 4 customers per day (all before 9:30/10am and only on selected days) for passport related issues. Just thought I share that information.
  • SF
    sherzay faqeri
    Jan 16, 2026
    1.0
    The experience was disappointing. Staff professionalism was lacking, and the communication style was unprofessional and disrespectful.
  • CJ
    Carlos St. John
    Jan 15, 2026
    1.0
    Went to this post office for the first time yesterday. I saw all the bad reviews but thought “surely it’s not that bad”. I had several boxes needing to go out through media mail. The lady at the front (looks like her name was Linda based on other recent reviews) proceeded to tell me we had a problem with how I labeled my boxes and that it needed to be a very specific orientation or else they couldn’t send it. She gave me a mini lecture. I’ve done media mail several times over the years and never had this issue. I told her that and she replied “well I’ve been here since 1988. Im sure that everyone else who hasn’t said anything hasn’t been here since 1988.” She was rude, condescending, and unhelpful. So I took my boxes and left. Went to my local USPS the and shipped them off no problem. Do not go here.
  • LL
    Linda
    Dec 18, 2025
    5.0
    This office is not closed Never has been. It was Arcade PO that closed. There's almost never a line. I was just there and no one was in the lobby! No one! It's Christmas. New favorite post office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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