United States Postal Service

2.9
87 reviews

About

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Visit your local Post Office™ at 901 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
901 Broadway, Nashville, TN
37202, United States

Hours

Reviews

2.9
87 reviews
5 stars
38
4 stars
3
3 stars
1
2 stars
4
1 star
41
  • AR
    Alexa Reid
    Oct 1, 2025
    1.0
    Terrible experience trying to access their walk in passport hours, but go figure given the other reviews. Walked in a minute after they opened to find out they already had cut off their passport walk ins over a half hour before the walk in hour started. Was told to get there BEFORE opening next time to be maybe selected as the next fortunate 4 people they choose per day.Not a very ideal situation for someone that’s disabled just trying to file their damn passport application when you can’t get an appointment ANYWHERE on the USPS website. Don't expect any friendliness or accommodating by the staff, they don’t care about you and don’t want to do their job.Don’t come here if you aren’t limited and can go to any other USPS.
  • MH
    Melissa Helm
    Sep 25, 2025
    1.0
    Please get a self service kiosk here since it’s the main one for downtown Nashville and closes at 5 pm.
  • AH
    Autumn Hendrixson
    Sep 25, 2025
    1.0
    Walked in for the 9am to 10am walk-in passport services and was told no that I have to come in at 5 AM and get a number or else wait basically a month for an appointment. It says nowhere on the website that I had to come in at 5 AM to get one of four numbers in order to get a chance for the WALK IN passport services. The website doesn’t even say they open at 5am!!! The website should add clarification because I just wasted $20 worth of diesel and two hours of my time just to be told go somewhere else on one of the days that I had to take a half day from work because I work from 6 AM to 7 PM. This has been a massive waste of my time and money and I hope that it isn’t for anybody else. I’m now going to have to apply for an emergency passport so I can apply to COLLEGE, because I have to wait for an appointment in almost a month, when I need my passport within the next two months and a half. The only OTHER place that could possibly do it is at times when I’m not available because I work two full time jobs. I’m so frustrated by this, and I hope they have the day they deserve.
  • LB
    L B
    Sep 23, 2025
    5.0
    No line, just walked right in. Out in 5mins
  • MR
    Michelle Roper
    Sep 3, 2025
    1.0
    The air at this location needs to be fixed ASAP. The government cutting everything but a check to get this air fixed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.