Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4112 Nolensville Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant number of customers experienced rude and unhelpful staff, with many expressing frustration over the lack of assistance and professionalism.
Delivery Issues
Numerous reviews highlight problems with package deliveries, including lost packages, incorrect deliveries, and failure to deliver items as promised.
Long Wait Times
Customers frequently reported long wait times and understaffing, leading to dissatisfaction with the efficiency of service.
Inconsistent Hours
Several reviews mention the post office closing early or not adhering to posted hours, causing inconvenience for customers.
Mixed Experiences
While many reviews are negative, a few customers noted positive interactions with specific staff members, suggesting that experiences can vary significantly.
VC
varsha chaudhary
Jan 1, 2026
5.0
The staff at my local post office are very friendly and helpful. They patiently answer questions and make the process quick and easy. Great customer service experience.
KW
Kimberly West
Dec 5, 2025
5.0
I had such a wonderful experience at this post office yesterday. I waited in line and watched the clerks positive interactions with everyone that came in. The line didn’t take too long and once it was my turn, my issue needed a supervisor. Their supervisor, Hannah, immediately came out even though on a conference call took my information. Let me know that it was going to take a little while since she was on that call but she would definitely reach out to our carrier Curtis and get back with me as soon as possible. Very friendly. Within an hour, Curtis had rectified my issue and I did receive a call back from Hannah closing the loop. I was very impressed with the service, especially being the holidays, and grateful that this is my post office.
MK
Margarita Kovaleva
Oct 2, 2025
1.0
There are so many complaining about this place . Maybe it’s time to change the employees ?
RJ
Randy Jacoy
Sep 29, 2025
1.0
Terrible office. Will not answer the phone. Sent a package to my daughters name in care of this post office so she could go pick it up. (That's how my local post office said it should be done.). They received it and sent it back the same day because they said it was undeliverable. Tried calling for a solid hour and they never picked up. I will use a different office next time.
KV
katherine v
Sep 22, 2025
1.0
This is the second time I have experienced a packaging reopening at this location. They always put sticker or receipt that says sorry for opening your package from another distribution center but it is always them. They open your packages and don’t take accountability. Do anything to avoid sending to and from this location. The first time they stole something very valuable and ever since I stopped. I sent paper receipts this time and didn’t think they would open my package but they did. So disrespectful from a state/govt funded place.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service offer at 4112 Nolensville Pike?
This Post Office location offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices accept first-time passport applications, including this location. You need to complete and print your application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment online. Limited walk-in passport hours may be available at select locations.
Does this Post Office take passport photos?
For first-time passport and photo services, you must make an appointment using the online scheduler.
How much does a passport photo cost at USPS?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at this location?
Yes, you can search for and reserve PO Boxes online and complete setup in person at this Post Office.
Are PO Boxes accessible after hours here?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What are the operating hours for this Post Office?
Monday to Friday, it is open from 8:30 AM to 6:00 PM. On Saturdays, it is open from 9:00 AM to 12:00 PM. It is closed on Sundays.
What nearby restaurants can I visit before or after my USPS visit at 4112 Nolensville Pike?
You can enjoy meals at nearby restaurants such as Wingstop, Las Cazuelas Mexican Grill, La cazuela, IHOP, and Taqueria San Martin.
Are there nearby banks or financial services near this Post Office?
Yes, nearby financial services include Regions Bank, Advance Financial, and ATMs like The Exchange Network, Bitstop Bitcoin ATM, RockItCoin Bitcoin ATM, and CoinFlip Bitcoin ATM.
What nearby places can help with convenience or automotive needs around this Post Office?
Nearby you can find convenience stores and gas stations like Circle K and MAPCO Mart, as well as automotive services like Goodyear Auto Service.