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United States Postal Service

1.9
(259 reviews)

Business Details

4112 Nolensville Pike, Nashville, TN
37211, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4112 Nolensville Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4112 Nolensville Pike, Nashville, TN
37211, United States

Hours

Reviews

1.9
259 reviews
5 stars
48
4 stars
7
3 stars
5
2 stars
9
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported friendly and helpful staff, but there were also numerous complaints about rudeness and unprofessional behavior from employees.

Delivery Issues

Frequent complaints about undelivered packages, incorrect deliveries, and packages being returned without proper attempts to deliver.

Operational Hours

Customers expressed frustration over inconsistent operating hours, including early closures and unresponsive phone lines.

Staffing Problems

Several reviews highlighted understaffing issues leading to long wait times and poor service.

Mixed Experiences

While some customers had positive experiences, many others reported significant dissatisfaction, indicating a lack of consistency in service quality.
  • BP
    Brandon Prosser
    Feb 24, 2026
    1.0
    Arrived at location at 4:30, doors to main office were locked even though their operating hours online and on their own door state they close at 6, people inside just stared when I yanked on the door. They also do not answer their phone.
  • JJ
    jessica cruz (jess)
    Feb 23, 2026
    1.0
    People in here are lazy put mail in anyone's mail box dont sort anything correctly... CAN U ALL READ UP IN THERE?
  • RA
    RA Ardell
    Feb 13, 2026
    5.0
    The postal staff at this location are always very helpful. Because of my business I am here quite frequently. I have heard many, many exchanges between the staff and their customers. They have consistently been kind, patient and helpful.
  • VC
    varsha chaudhary
    Jan 1, 2026
    5.0
    The staff at my local post office are very friendly and helpful. They patiently answer questions and make the process quick and easy. Great customer service experience.
  • KW
    Kimberly West
    Dec 5, 2025
    5.0
    I had such a wonderful experience at this post office yesterday. I waited in line and watched the clerks positive interactions with everyone that came in. The line didn’t take too long and once it was my turn, my issue needed a supervisor. Their supervisor, Hannah, immediately came out even though on a conference call took my information. Let me know that it was going to take a little while since she was on that call but she would definitely reach out to our carrier Curtis and get back with me as soon as possible. Very friendly. Within an hour, Curtis had rectified my issue and I did receive a call back from Hannah closing the loop. I was very impressed with the service, especially being the holidays, and grateful that this is my post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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