United States Postal Service

1.9
253 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4112 Nolensville Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4112 Nolensville Pike, Nashville, TN
37211, United States

Hours

Reviews

1.9
253 reviews
5 stars
45
4 stars
7
3 stars
5
2 stars
9
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of accountability.

Delivery Issues

Frequent complaints about packages being lost, misdelivered, or not delivered at all, with customers reporting undeliverable notices without attempts to deliver.

Operational Hours

Customers noted that the post office often closes early and does not adhere to posted hours, leading to frustration among those trying to access services.

Staffing Problems

Many reviews mentioned understaffing, resulting in long wait times and inadequate service, with some customers feeling sorry for the employees due to the overwhelming workload.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly.
  • MK
    Margarita Kovaleva
    Oct 2, 2025
    1.0
    There are so many complaining about this place . Maybe it’s time to change the employees ?
  • RJ
    Randy Jacoy
    Sep 29, 2025
    1.0
    Terrible office. Will not answer the phone. Sent a package to my daughters name in care of this post office so she could go pick it up. (That's how my local post office said it should be done.). They received it and sent it back the same day because they said it was undeliverable. Tried calling for a solid hour and they never picked up. I will use a different office next time.
  • GH
    Glenda Hernandez
    Sep 22, 2025
    1.0
    I don't recommend this location. They are not trustworthy and would advise that you do not send anything valuable through this location. Do not come here!!!!
  • KV
    katherine v
    Sep 22, 2025
    1.0
    This is the second time I have experienced a packaging reopening at this location. They always put sticker or receipt that says sorry for opening your package from another distribution center but it is always them. They open your packages and don’t take accountability. Do anything to avoid sending to and from this location. The first time they stole something very valuable and ever since I stopped. I sent paper receipts this time and didn’t think they would open my package but they did. So disrespectful from a state/govt funded place.
  • JC
    Jeff Coggins
    Sep 3, 2025
    1.0
    Lazy workers. Sending everyone to the self service machine today. Fire them all and replace them with machines

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.