Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 525 Royal Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
280 reviews
5 stars
111
4 stars
16
3 stars
7
2 stars
15
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of professionalism.
Package Handling
Numerous complaints about packages being delayed, misrouted, or lost, indicating significant issues with package handling and distribution.
Passport Services
Passport services receive both positive and negative reviews; some customers report excellent assistance, while others experience disorganization and unhelpful staff.
Facility Issues
Customers express concerns about understaffing, long wait times, and inadequate parking, impacting overall service experience.
Inconsistency
There are reports of inconsistent service, including varying experiences with staff and service availability, leading to customer frustration.
- CHCheryl HanveyNov 8, 20255.0The ladies and gentlemen working in this location are very nice! They offered good advice on how was the best way mail a package.
- HRhector resendezNov 7, 20251.0very good people, very sad place. a government agency with no bathrooms for the paying customers, a first world agency with 3rd world service,
- TOTreyvon OrleneOct 27, 20251.0place is a joke. I walk in and the black guy(clerk 45)with short hair just like his short temper helped me. I waited in like to be called and when this guy calls me over he's already huffing and puffing. He’s throwing everything in his area to reach his scanner. Probably the most active he’s been with all that belly. I asked if i need to pay for anything, he looked me up and down and laughed, that laugh you do when you think some one is stupid. Guy tells me, “no you don’t, you should know these things” If you have some one that miserable working there then why can’t you put him where nobody has to see his face.
- NBNone of your businessOct 13, 20251.0There is a thief at this location. My package was stolen and I am still dealing with USPS claims department to get my money back. This ordeal has been going on for months, all because someone decided to help themselves to my mail. Clearly this is an ongoing problem at this location, looking at the other reviews. My question is why isn't this being investigated and the person/persons stealing the mail being held accountable? There is something very wrong with this picture. If you have a package that needs to go through here, keep an eye on the tracking because unfortunately there's a good chance you won't get it. This place is a joke.
- AHAutumn HendrixsonSep 26, 20251.0If you need a passport, don’t look here! I got here 30 minutes early and I waited until I was the next in line, two minutes before they were supposed to stop taking walkins they came out and told everyone they needed to leave. They took people from the day before, that came in after us, out of order. It’s not like I waited last minute to make an appointment either, unfortunately I needed to wait on my government documents to arrive and now I desperately need a passport before November 25th so I can attend university. They had no sympathy for me at all especially after I told them that I work two full time jobs and couldn’t keep showing up to different locations. This is the second location I’ve gone to that has been absolutely terrible. The first location straight up lied to my face. If i go to another location tomorrow and the same thing happens again, i will legitimately file a complaint because this has been a massive pain in the butt, and I can’t afford to pay $20 in diesel everyday. They should have to reimburse me at this point for all of the waisted diesel.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 525 Royal Pkwy?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 525 Royal Pkwy?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
How can I reserve a PO Box at the USPS location?
You can reserve a PO Box online at the USPS website and then complete your setup in person at the Post Office with proper ID.
Does this USPS location offer 24/7 lobby access to PO Boxes?
Many USPS locations offer 24/7 PO Box lobby access; check with this location for exact access hours.
What nearby places can help me access additional postal or shipping services?
Nearby USPS locations like the 'USPS Collection Point' and another 'US Post Office' can provide additional postal and package services if needed.
If I'm visiting the United States Postal Service at 525 Royal Pkwy, what nearby places can I visit for dining?
You can visit nearby Mexican restaurants like 'La Parrilla Fresh Mexican Bar & Grill' or 'Casa Fiesta' for a meal before or after your visit.
Are there nearby accommodations if I need to stay overnight near the postal office?
Yes, nearby hotels include 'Fairfield Inn & Suites by Marriott Nashville Airport', 'Comfort Inn', and 'Quality Suites Nashville Airport'.
How can visitors use nearby transportation or parking services when coming to the USPS at 525 Royal Pkwy?
You can use nearby 'Park 'N Fly' for parking and 'Avail' car sharing services for convenient travel to and from the Post Office.