Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 525 Royal Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
289 reviews
5 stars
116
4 stars
16
3 stars
8
2 stars
15
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and dismissive attitudes.
Package Handling
Numerous complaints about packages being misrouted or delayed, with many customers expressing frustration over lost or delayed shipments.
Passport Services
Experiences with passport services vary widely, with some customers reporting efficient and friendly service, while others faced long waits and poor handling.
Facility Issues
Customers noted issues with cleanliness, parking availability, and understaffing, which contributed to a chaotic experience.
- BSB SkeltonDec 31, 20251.0poor, have had 8 packages arrive there, then instead of going on to LaVergne Tn (30miles south), one went to Germany, one went to Singapore, one went to California, one to Florida, one to New York, number 6 went to New Mexico, 7th to Idaho, and number 8 went to Wis, i guess reading numbers and addresses are just a skill that isnt looked for when employees are hired at the distribution center. READING IS FUNDAMENTAL!!! Do the job you are paid (or in this case overpaid) to do!!!!
- FSFF ShrekDec 30, 20255.0Always a good experience and helpful staff
- MBMm BbDec 23, 20251.0Not even one star It’s very bad customer service at the passport office There is two black guys they don’t do their job and take it easy to just tell you to go home and come back because I’m busy today even if you have appointment for today I have appointments for me and my children and I waited for over an hour and they asked me to go home I have to go to other office to do it
- SASarah AuchDec 21, 20255.0Amgad was extremely helpful in mailing my package to the UK. I would highly recommend this post office.
- LWL. W.Dec 19, 20255.0My son and I set an appointment for our first ever passports. We arrived on time and we were pleasantly greeted and treated with kindness and professionalism which made the experience very pleasant. We were promptly waited on and the process was explained to us all the way through. I highly recommend this location if you are seeking a passport. First timers: just be sure to make an appointment online(well in advance of your trip), read your paperwork and show up on time. Be safe and blessed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 525 Royal Pkwy?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 525 Royal Pkwy?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
How can I reserve a PO Box at the USPS location?
You can reserve a PO Box online at the USPS website and then complete your setup in person at the Post Office with proper ID.
Does this USPS location offer 24/7 lobby access to PO Boxes?
Many USPS locations offer 24/7 PO Box lobby access; check with this location for exact access hours.
What nearby places can help me access additional postal or shipping services?
Nearby USPS locations like the 'USPS Collection Point' and another 'US Post Office' can provide additional postal and package services if needed.
If I'm visiting the United States Postal Service at 525 Royal Pkwy, what nearby places can I visit for dining?
You can visit nearby Mexican restaurants like 'La Parrilla Fresh Mexican Bar & Grill' or 'Casa Fiesta' for a meal before or after your visit.
Are there nearby accommodations if I need to stay overnight near the postal office?
Yes, nearby hotels include 'Fairfield Inn & Suites by Marriott Nashville Airport', 'Comfort Inn', and 'Quality Suites Nashville Airport'.
How can visitors use nearby transportation or parking services when coming to the USPS at 525 Royal Pkwy?
You can use nearby 'Park 'N Fly' for parking and 'Avail' car sharing services for convenient travel to and from the Post Office.