Brand Certified

The UPS Store

4.8

(740 reviews)

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Business Details

2500 Murfreesboro Rd, Nashville, TN

37217, United States

(615) 367-4136

https://locations.theupsstore.com/tn/nashville/2500-murfreesboro-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #3196 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Murfreesboro Road And Edge Of Lake.

Details

DeliveryAvailable
Curbside pickupAvailable
[Free/Paid] wi-fiNot available
Onsite servicesAvailable
Wheelchair accessible entranceAvailable

Location

The UPS Store

2500 Murfreesboro Rd, Nashville, TN

37217, United States

Get Directions

Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:00 AM - 3:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.8

740 reviews

5 stars

685

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful nature of staff members, particularly Jessica and Ms. Pat.

Efficiency

Many reviews highlighted the quick and efficient service provided, with several customers noting they were in and out in no time.

Staff Knowledge

Employees were recognized for their knowledge and ability to assist with various services, including packing and shipping.

Mixed Experiences

While most feedback was positive, there was a mention of one employee whose demeanor was perceived as unapproachable.

SH
S. Howard
1 day ago
5.0
Ms. Pat acknowledged I was there even though she was in the back packing up a box. The person working out front was helping an elderly person, looked me in my face but never said anything to me. Ms. Pat thenn came from the back to assist me with my Amazon return. Thank you Ms. Pat.
WK
Wafaa Khalil
6 days ago
5.0
I had an absolutely wonderful experience with ms. Pat at UPS in Tennessee! She was incredibly helpful, guiding me on how to pack my boxes properly. Not only was she super knowledgeable, but she also had the kindest, most pleasant personality. I really appreciated her time and care—thank you, Pat!
BB
B
Feb 25, 2026
1.0
I come in the UPS store often to return items and the Customer Service there are always welcoming but I noticed today, a black female working there and her personality, attitude, demeanor is unapproachable. She do not need to work in the front assisting people, she needs to work in back because of her bad customer service. To the Owner or Manager, please remove her front and put her in back of the store. Please don't sweep this review under the rug because if I'm a customer and see her bad personality, I know the other associates that works there can see it.
BS
Brent Starr
Feb 24, 2026
5.0
Jessica was really helpful and pleasant to work with. She was very informative and efficient, all while answering the questions I had about shipping fragile items! I don’t normally leave reviews, but Jessica deserves to be acknowledged for her superior customer service!
RL
Robert Lee
Feb 13, 2026
5.0
I was in store #3196 dropping off 2 large boxes with shipping labels pre-attached. They were scanned and I was on my way home when I received a call from Lynn letting me know that the tracking numbers were identical. In a case like that, one only the boxes would get lost. She advised me to contact my company and get new labels. I was able to do so and upon returning to the UPS Store, Lynn assisted me with mah making sure my shipment was correctly done. She did an excellent job. Great customer service.