The UPS Store

Reviews

• PU

  Phil Unguren

  6 days ago
  5.0
  Came in with a CR code for Whole Foods drop off instead of UPS Store. Rep Jessica took my phone and canceled the Whole Foods and set up UPS Store. Get service
• ML

  Matthew Paul Lieberman

  Mar 9, 2026
  5.0
  Jessica welcomed me inside the store and inquired about my day. She assisted me in a timely manner and within moments I was on my way out as she wished me a pleasant rest of my day. Simple and fast, warm welcoming with a speedy service.
• SH

  S. Howard

  Mar 3, 2026
  5.0
  Ms. Pat acknowledged I was there even though she was in the back packing up a box. The person working out front was helping an elderly person, looked me in my face but never said anything to me. Ms. Pat thenn came from the back to assist me with my Amazon return. Thank you Ms. Pat.
• WK

  Wafaa Khalil

  Feb 26, 2026
  5.0
  I had an absolutely wonderful experience with ms. Pat at UPS in Tennessee! She was incredibly helpful, guiding me on how to pack my boxes properly. Not only was she super knowledgeable, but she also had the kindest, most pleasant personality. I really appreciated her time and care—thank you, Pat!
• BB

  B

  Feb 25, 2026
  1.0
  I come in the UPS store often to return items and the Customer Service there are always welcoming but I noticed today, a black female working there and her personality, attitude, demeanor is unapproachable. She do not need to work in the front assisting people, she needs to work in back because of her bad customer service. To the Owner or Manager, please remove her front and put her in back of the store. Please don't sweep this review under the rug because if I'm a customer and see her bad personality, I know the other associates that works there can see it.

Frequently Asked Questions About The UPS Store