The UPS Store

4.3
529 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3012 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nipper's Corner Next To Starbucks (Old Hickory At Edmondson Pike).

Details

  • DeliveryNot available

Location

The UPS Store
5543 Edmondson Pike, Nashville, TN
37211, United States

Hours

Reviews

4.3
529 reviews
5 stars
424
4 stars
8
3 stars
5
2 stars
5
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Paul, Lucky, and Toni.

Cleanliness

The store received positive remarks for being clean and well-maintained, contributing to a pleasant customer experience.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for printing services and perceived overpricing for shipping.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service and unprofessional behavior from some staff members.
  • RS
    Richard Smith
    1 day ago
    5.0
    I returned multiple Amazon returns at once, there was a mix up with 2 of the items, and a barcode not scanned but the item was dropped off! I called right at closing and the gentleman working got it rectified for me right away before closing the store! Over the phone! It was very helpful because I had a flight out the next morning and couldn’t come by store in am. They went above and beyond! thank you again!
  • CB
    Chasity Bailey
    2 days ago
    5.0
    I needed to print some things for a birthday gift that was needed next day. Something was wrong in how I emailed everything to myself. One of the employees here tried a million work-arounds to fix it. He told me he would figure it out and call me when everything was ready. It was done in no time, and he didn’t charge me anything extra for all of the work. Great service!
  • JH
    Joshua Harless
    2 days ago
    1.0
    This place attempted to price gouge for notary services. I went here to get some documents notarized and they wanted to charge $20 per stamp. When I refused to the high price the individual on duty lowered the price to $15 per stamp which is still outrageous. I had other documents notarized at a different UPS store for $4 per stamp just last week. Save yourself the trip here and make an appointment at a local library where the service is free.
  • GY
    Garey Yocom
    Jan 13, 2026
    5.0
    Such a pleasure to deal with Paul. Couldn't have done it without him. Very helpful. Don't really know why I would go anywhere else.
  • JK
    John Koma
    Dec 30, 2025
    5.0
    Professional: Quick service, well-organized stores, and a positive atmosphere. Beyond Shipping: Owners/staff who offer unique support, like helping with notary, pri

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3012 in Nashville offer?

The UPS Store #3012 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.