The UPS Store

4.3
516 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3012 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nipper's Corner Next To Starbucks (Old Hickory At Edmondson Pike).

Details

  • DeliveryNot available

Location

The UPS Store
5543 Edmondson Pike, Nashville, TN
37211, United States

Hours

Reviews

4.3
516 reviews
5 stars
413
4 stars
8
3 stars
5
2 stars
5
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Paul, Lucky, and RJ.

Cleanliness

The store is frequently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several reviews highlighted concerns about high prices for services, particularly for printing and shipping, with some customers feeling overcharged.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service and unprofessional behavior from some staff members.

Service Speed

Customers appreciated the fast service, often noting that despite busy times, the line moved quickly and their needs were addressed promptly.
  • BG
    Bridget Galvin
    Nov 11, 2025
    5.0
    Paul assisted me when I was confused about how to change drop-off location. He literally walked me through the steps and my return went off without a hitch.
  • DH
    David Henry
    Nov 10, 2025
    5.0
    I have held a mailbox at this UPS store for a few years now. This location is good, and the staff takes care of you and is an huge asset to a small business!
  • ER
    Eliseo Rivera
    Nov 10, 2025
    5.0
    Mr.lucky was very good and helpful and no problems with this man and gave me different options for the shipping
  • BI
    Barbara Ingram
    Nov 9, 2025
    5.0
    I had such a great experience there. The server took care of me so quickly and efficiently, and even when I made a mistake of how to get the code, he fixed it for me and I just appreciated him very much.!
  • WB
    Will Bolinger
    Nov 4, 2025
    1.0
    Prices are not posted for any of their services. Employee/owner came up with a random high number for passport photos. After I argued that it was way higher than other providers, he tried to come down on the price a little. After that, I knew they were just gouging to see how much they could get me to pay. Very unprofessional.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3012 in Nashville offer?

The UPS Store #3012 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.