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The UPS Store

4.0
(212 reviews)

Business Details

718 Thompson Ln, Nashville, TN
37204, United States
(615) 301-5006
https://locations.theupsstore.com/tn/nashville/718-thompson-ln

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4687 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Same Shopping Strip As Applebee's.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
718 Thompson Ln, Nashville, TN
37204, United States

Hours

Reviews

4.0
212 reviews
5 stars
149
4 stars
7
3 stars
4
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Isaiah, Rodrigo, and Josie.

Efficiency

Several reviews highlighted the efficiency of the staff in handling various services, including shipping and printing, often resulting in quick service.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, including rudeness from staff and problems with package handling.

Pricing Concerns

A few customers expressed dissatisfaction with shipping costs, feeling they were too high for smaller packages.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant customer experience.
  • RJ
    robin jimenez
    2 days ago
    5.0
    Amazing help every time I go. Ló qué más me gusta qué hablan Español....
  • JC
    Jamie Cutler
    6 days ago
    5.0
    Everyone at the UPS store that is fairly close to us is friendly efficient informative and gets my packages to their destinations. Thanks UPS
  • KG
    Kevilyne G
    6 days ago
    5.0
    Star her professionalism is top tier. Over the phone eagar to assist. She is 10/10
  • CW
    Camerun Washington
    Feb 4, 2026
    5.0
    Today, I needed multiple services (printing, notary, and shipment) and the entire staff handled my case with patience and ease. I have previously routinely dropped off Amazon returns, and there too, this location has been efficient, pleasant, and convenient. So pleased to have a good UPS nearby!
  • MJ
    matthew jolly
    Feb 1, 2026
    3.0
    First, I wanna say that the staff was polite and helpful BUT If you have smaller packages, I would take them somewhere else like USPS, UPS is very much built for larger orders. I just went into ship something that was a half of a pound that I wrapped myself and it was still $30 for standard shipping. I don’t ship many things, but that seems outrageous.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4687 in Nashville offer?

The UPS Store #4687 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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