The UPS Store

4.4
257 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2785 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Target In Paddock Place.

Details

  • DeliveryNot available

Location

The UPS Store
73 White Bridge Road, Nashville, TN
37205, United States

Hours

Reviews

4.4
257 reviews
5 stars
210
4 stars
3
3 stars
3
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like John, Jaszmine, and Meghan.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rudeness from some staff members, leading to a mixed perception of service quality.

Efficiency

Customers frequently noted the quick and efficient service, especially during busy times, making their visits smooth and hassle-free.

Store Environment

The store was generally described as tidy and organized, contributing to a pleasant customer experience.

Product Quality

Some customers expressed dissatisfaction with specific services, such as passport photos, indicating room for improvement in certain areas.
  • AE
    Andrew Ehrhardt
    Nov 12, 2025
    5.0
    I come in frequently and Jasmine always helps me out! She is gets me in and out quickly no matter how big the package. She helps me with multiple corporate returns every time I come in. She always brings me service with a smile and puts a smile on my face! Give her a raise!
  • NZ
    Nathan Zachary
    Nov 7, 2025
    1.0
    Don’t do business with this location. They’re privately owned and they’ll overcharge you for shipping.
  • LM
    lesli may
    Nov 1, 2025
    5.0
    Sterling was SO patient, kind and helpful today!! Thank you, Sherlyn <3
  • KY
    Katherine Y
    Oct 23, 2025
    5.0
    Jasmine is always helpful and friendly every time I have been to this location. It's always a quick and easy process no matter what I am getting done at the store.
  • CA
    Cathy Amaya
    Oct 13, 2025
    1.0
    Good day! So I walked in this morning to drop off a couple of amazon returns and was rudely confronted by the "Gentleman", employee there, mind you I come to this location all the time and I have never been treated so rudely... Unfortunately I didn't get his name because he did not want to give it to me. Without further ado, If I explain word for word, this would be way longer. He pretty much hated my presence from when I walked in the door. I walked in and said good morning with a smile and he just couldn't stand me, God as my witness. I was trying to be nice and just do a quick return. He said I was being rude and annoying and wanted me out of the store. There's a bit more, but like I said. So he pretty much literally, racially profiled me. It was so extremely uncomfortable and overwhelmingly offensive and disrespectful! I am absolutely baffled at the conduct of this ups store employee...

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2785 in Nashville offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.