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The UPS Store

4.1
(307 reviews)

Business Details

(615) 327-0407

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2975 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Vanderbilt University, Near Downtown & Music Row.

Details

  • DeliveryNot available

Location

The UPS Store
2817 West End Ave #126 Park Place, Nashville, TN
37203, United States

Hours

Reviews

4.1
307 reviews
5 stars
228
4 stars
4
3 stars
2
2 stars
9
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Steve, for their exceptional service, kindness, and willingness to go above and beyond to assist.

Efficiency

Customers frequently noted the quick and efficient service, with many reporting fast processing times for shipping and returns.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and negative interactions, particularly with certain employees.

Notary Services

The notary services offered at this location received positive feedback for being accessible and efficient.

Management Issues

Several reviews highlighted issues with management, particularly regarding employee behavior and customer service quality.
  • CN
    Cheryl Neely
    Feb 16, 2026
    5.0
    We often refer customers the UPS Store West End for third-party shipping. Our customers have been very pleased by their services such as packing and shipping. Steve and his staff are always courteous, helpful and professional. We'll continue to send customers to them. Highly recommended and appreciated
  • CB
    C Barbour
    Feb 13, 2026
    5.0
    Steve Eckhold truly made my day. I came into the store not feeling like myself and needing to take care of some business, and Steve was the one who helped me. From the very beginning, he was professional, patient, and incredibly kind—but what really stood out was how far he went beyond what was expected. He handled everything with such grace, and his calm, encouraging words genuinely lifted my spirits. I honestly believe some days God puts the right person in your path, and that day Steve felt like exactly that—an angel in the right place at the right time. He was a shining light, and I left with a smile on my face because of him. Thank you, Steve, for your exceptional service and your heart. That store is truly lucky to have you C.Barbour
  • DS
    Debra Stuthers
    Feb 7, 2026
    5.0
    My experience with this store and the manager, Steve has been outstanding. I pass a UPS location to go to the West End store because of the service I’ve had. CoverageReceived A1 customer service.
  • NM
    Nikki M
    Feb 5, 2026
    5.0
    Steve and his staff at UPS on West End went above and beyond in helping me locate a package. I greatly appreciate their help. Their staff is always friendly and prompt. They're also great with quick drop off returns.
  • JC
    Jon Cate
    Jan 30, 2026
    5.0
    I just dropped off a kid's bean bag chair with a new box that was unassembled. Steve, the manager, assembled the box, stuffed the bean bag chair in, and taped it up for me. It made my return effortless and quick. I've always experienced excellent customer service from this UPS store location. I highly recommend Steve and the team!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Nashville offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store #2975 located in Nashville?

It is located at 2817 West End Ave #126 Park Place, Nashville, TN 37203, near Vanderbilt University, Downtown, and Music Row.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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