The UPS Store

4.0
296 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2975 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Vanderbilt University, Near Downtown & Music Row.

Details

  • DeliveryNot available

Location

The UPS Store
2817 West End Ave #126 Park Place, Nashville, TN
37203, United States

Hours

Reviews

4.0
296 reviews
5 stars
217
4 stars
4
3 stars
2
2 stars
9
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting the manager Steve and other employees like Trent and Kenny.

Mixed Experiences

While some reviews praised the service, others reported negative experiences with specific employees, particularly mentioning rudeness and unhelpfulness.

Efficiency

Several customers noted the quick and efficient service, especially for tasks like printing and returns, although some experienced delays.

Management Issues

There were complaints about the management style and behavior of certain staff members, leading to inconsistent customer experiences.

Positive Environment

Despite some negative feedback, many reviews reflected a generally positive atmosphere, with customers appreciating the store's cleanliness and the staff's willingness to assist.
  • PG
    Pavan Gumaste
    Jan 4, 2026
    5.0
    Efficient and very helpful staff since the new ownership / management
  • PP
    PicsbyLab
    Jan 4, 2026
    5.0
    Since the new ownership took over, the service has been outstanding. Very helpful, efficient, and professional team.
  • ME
    martresse ezell
    Dec 24, 2025
    5.0
    The associate went Over & beyond to help me! I love when workers are patient with clients. I love the people @ this location always welling and kind!
  • SE
    Sylvia E
    Dec 20, 2025
    5.0
    Best UPS Store. I have been there twice and the customer service was top notch. All the staffs are very friendly and helpful staff. Thank you.
  • DY
    Delaney Yellott
    Dec 16, 2025
    1.0
    Cannot print anything in the store even though they advertise printing services. Manager seemed annoyed I was there and assisted others in front of me because they couldn’t figure out my order. I finally left after 40 minutes with no prints.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Nashville offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store #2975 located in Nashville?

It is located at 2817 West End Ave #126 Park Place, Nashville, TN 37203, near Vanderbilt University, Downtown, and Music Row.