Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2529 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 70 - In The Kroger Shopping Ctr Near Dalton's Grill.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
152 reviews
5 stars
83
4 stars
3
3 stars2
2 stars
7
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently noted that the store is severely understaffed, especially during peak hours, leading to long wait times and frustration.
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional, particularly the management.
Management Concerns
Several reviews highlighted issues with management, including a lack of accountability and poor treatment of customers, which contributed to a negative overall experience.
Service Efficiency
Despite some negative experiences, many customers appreciated the quick and efficient service when staff were attentive and helpful.
Pricing Complaints
There were multiple complaints about unexpected charges for basic services, leading to perceptions of the store as being untrustworthy or overly focused on upselling.
- EKElizabeth KeyNov 14, 20255.0Staff were polite and quick to get my return taken care of
- KSKristin StevensOct 21, 20252.0Severely understaffed. The one girl was working hard, but there should be more than one person staffing this location during after work rush hour.
- AAAyomide AweOct 21, 20255.0Great assistance and helped me ship with a used box
- NHNatalie HenryOct 15, 20255.0I probably go into this location way too often with return packages, but every time I do the manager is there and is always so kind, friendly, and helpful. That is hard to come by these days and is truly appreciated!
- SSStephanieOct 3, 20255.0New management is great! New staff is so quick and nice.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Nashville?
The UPS Store in Nashville is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Do you offer shipping and packing services at this location?
Yes, The UPS Store offers expert packing and shipping services to assist with all your mailing needs.
Can I get printing and document finishing services here?
Yes, professional printing and document finishing services are available at this UPS Store.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store in Nashville offers mailbox services to securely receive your mail and packages.
Are notary and shredding services available at this location?
Yes, the store offers notary and document shredding services for your convenience.
What payment methods are accepted at The UPS Store in Nashville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store located near any restaurants or shopping centers?
Yes, it is located in the Kroger Shopping Center near Dalton's Grill and close to Penn Station East Coast Subs and Original Nashville thrift store, which you can visit before or after your trip.
Are there any professional service businesses near The UPS Store?
Yes, nearby professional services include Peterson Accounting & Tax and Outdoor Ink, LLC for landscaping and interior design services, which might be helpful for your business or personal needs.
Can I find any health or wellness services close to The UPS Store?
Yes, nearby options include Embassy Dental for dental care, Zephyr Care Mental Health for counseling and mental health services, and Nutrishop Bellevue for nutrition and supplements.
How can public transit users find The UPS Store near other local landmarks?
The UPS Store is located on Hwy 70 South inside the Kroger Shopping Center near Dalton's Grill, making it easy to find alongside familiar spots like Penn Station East Coast Subs and Original Nashville thrift store.