The UPS Store

3.4
162 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2529 in Nashville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 70 - In The Kroger Shopping Ctr Near Dalton's Grill.

Details

  • DeliveryNot available

Location

The UPS Store
7051 Hwy 70 S, Nashville, TN
37221, United States

Hours

Reviews

3.4
162 reviews
5 stars
93
4 stars
3
3 stars
2
2 stars
7
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from employees, particularly management.

Efficiency

Many customers appreciated the quick and efficient service, with several noting minimal wait times and fast processing of packages.

Management Issues

Several reviews highlighted problems with management, including poor customer service, lack of accountability, and rude behavior from the store manager.

Pricing Concerns

Customers expressed dissatisfaction with unexpected charges for basic services, such as sealing boxes, leading to feelings of being nickel-and-dimed.

Staff Competence

While some staff members were praised for their knowledge and helpfulness, others were criticized for lacking basic customer service skills and professionalism.
  • KD
    Kim Duncan
    5 days ago
    5.0
    The young woman who helped me today was so friendly & kind. She took the extra time to help me find correct packaging, helped me with the confusion of my shipping address. The store was full of people but she kept her cool and I never felt rushed by her. Thank you for your service !!
  • BP
    Bonny Parihar
    Jan 5, 2026
    5.0
    Very courteous and super friendly. Was in and out of the store within minutes.
  • CB
    Christina Bhatt
    Jan 4, 2026
    5.0
    The team is welcoming, knowledgeable, and very efficient. They take the time to help without making you feel rushed, and everything runs smoothly. It’s clear the store is well managed now, and it makes a big difference.
  • SB
    Sumit Bhatt
    Jan 4, 2026
    5.0
    Since the new ownership, this UPS Store has improved tremendously. Friendly staff, quick service, and excellent customer care. You can tell they truly care about their customers. Highly recommend!
  • AS
    Adam Slack
    Dec 24, 2025
    5.0
    Friendly staffer cheerfully helped me consolidate all the Christmas presents for my family into one shipping box. I sent the shipment via ground to north Florida with an ETA of 24 Dec, and it arrived 22 Dec. I highly recommend this UPS store!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Nashville?

The UPS Store in Nashville is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.