FedEx Ship Center

3.5
269 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Nashville, TN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
127 Athens Way, Nashville, TN
37228, United States

Hours

Reviews

3.5
269 reviews
5 stars
135
4 stars
35
3 stars
15
2 stars
6
1 star
78

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including misdeliveries, delays, and lack of communication from drivers.

Customer Service

Feedback on customer service was mixed; while some employees received praise for their helpfulness, others were described as rude and unprofessional.

Efficiency

Several reviews highlighted slow service and long wait times, with customers expressing frustration over the pace of operations.

Positive Experiences

Despite the negative feedback, there were several positive mentions of specific employees who provided excellent service and support.

Location Convenience

Some customers appreciated the location's accessibility and extended hours, making it a preferred choice despite the issues.
  • MD
    Ms Drake
    Nov 11, 2025
    5.0
    Quick customer service
  • DM
    Dewayne Martin
    Oct 24, 2025
    1.0
    FedEx and there incompetent drivers not able to follow instructions for a simple delivery. A driver named Jet Jackson was to deliver a package and get an INDIRECT signature. Is Friday and expectation is that I’ll come home use my key card to my apartments secure mail room and have my package but no I get home to a door tag and an update scheduled deliver for Monday. Which is insane as the same thing will happen as I will not be there as I work at the time. That’s why an indirect signature was listed and not a direct but instead this worker goes directly to my door. At this point go autonomous, I’m highly disappointed.
  • DM
    Demetri Morris
    Oct 15, 2025
    1.0
    Absolutely dumpster fire for management. No sense of customer service.
  • MW
    MY YAYA WMS.
    Oct 3, 2025
    3.0
    After "NOT" using my "DOORBELL", after the third attempt to deliver a package...I had to retrieve my order at FEDEX STORE... THANKS FEDEX...😡😡😡
  • PT
    Paul T
    Sep 25, 2025
    5.0
    I had the most incredible experience at this location, all thanks to an amazing employee named Andrea (or Drea). I came in needing to ship some very important and sensitive electronics, and I was feeling pretty stressed about it. Andrea was an absolute professional. She immediately put me at ease and went above and beyond to make sure everything was handled perfectly. She didn't just point me to a box; she helped me pick out the perfect packaging materials, meticulously wrapping each item and ensuring it was securely cushioned. She was so knowledgeable about the best way to protect the electronics and even double-checked the address and shipping method. Most importantly, she assured me that my package would reach its destination safely and on time. Her confidence and expertise were exactly what I needed. Thanks to Drea, my stress melted away, and the package arrived in perfect condition, just as she promised. This level of service is rare, and I can't recommend her enough!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Nashville, TN offer?

FedEx Ship Center offers packing supplies, boxes, and a variety of shipping services including expedited, standard, economy, international, ground, and freight shipping.

What are the opening hours of FedEx Ship Center in Nashville?

The center is open Monday to Friday from 8:30 AM to 7:45 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.