FedEx Office in Nashville, TN provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude and dismissive.
Staff Competence
Several reviews highlight the inconsistency in staff knowledge and efficiency, with some employees providing excellent assistance while others are described as unhelpful or poorly trained.
Operational Issues
Customers frequently report long wait times and disorganization, particularly during busy periods, leading to frustration with service speed.
Print Quality and Pricing
While print quality is generally appreciated, some customers express dissatisfaction with pricing transparency and unexpected surcharges.
Store Environment
The store is noted for being clean and well-organized, but some customers have experienced issues with equipment availability and functionality.
VD
Vickie Downing
Dec 15, 2025
3.0
I took the time to email what I needed printed before leaving my house, then drove to the FedEx location. I only needed a couple of items printed. I arrived at 7:40 p.m., and the store closes at 8:00.
When I got there, the customer service representative asked if it was something I could print on the self-service machine. It wasn’t, as I needed it printed on upgraded paper. He then told me he was the only person working in the back and was not taking any new orders. While I understand that, the issue was his tone. He spoke in a rude and condescending manner, which was unnecessary.
I had been having a great day and normally wouldn’t take the time to go online and complain, but the way he spoke to me was uncalled for. It felt dismissive, and I wasn’t even given the opportunity to show him that it was a very simple document that would have taken only a couple of minutes.
There is another, younger employee at this location who is always very kind and helpful. Unfortunately, this interaction left me uncomfortable enough that if I come in again and see this same employee, I would likely leave. I don’t feel the need to engage with people who are rude, especially when I’m simply trying to use a service during business hours.
WS
Will Spiva
Dec 9, 2025
2.0
Used to use this store often for my small business. Looks like they have fully transitioned their staff and now print times are always backlogged for days. Not sure what’s going on management wise here but it’s been a stark fall off in operations. Going to take my business elsewhere. I’m guessing they can still handle shipping but I wouldn’t go here for anything else.
AM
Alex McCutchen
Dec 1, 2025
1.0
One of the only Fedex locations in Nashville, and one of the absolute worst. I would not have any pickup orders for this location, they will lose your package, they will not try to find it.
MM
MP
Nov 21, 2025
5.0
Genuinely the nicest and most helpful people working in shipping services at this store. Super informative and there is always someone on hand who has the answer you need.
BJ
Bob the Raptor & Joe
Oct 31, 2025
5.0
I have to say the customer service here really stands out. I walked in did not know what I needed. Valerie was very kind she helped me with the copy machine and getting the package shipped. My first impression of this location is very positive. If I have the need of FedEx services again I will definitely be back
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Nashville provide?
They offer printing and shipping services including FedEx shipping, copying, digital printing, direct mail, signs, graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is the FedEx Office Print & Ship Center located in Nashville?
It is located at 2308 W End Ave, Nashville, TN 37203, United States.
What are the operating hours of FedEx Office Print & Ship Center?
They are open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at the FedEx Office Print & Ship Center?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my online print orders at this FedEx Office location?
Yes, they offer in-store pickup for online orders.
What types of printing products can I get at FedEx Office in Nashville?
They provide business cards, flyers, brochures, manuals, booklets, newsletters, banners, posters, specialty prints, canvas prints, vehicle magnets, cards, and calendars.
Are there any nearby places where I can grab a meal before or after visiting FedEx Office?
Yes, nearby dining options include Tangredis Italian Kitchen, Papa John's Pizza, Oscar's Taco Shop, Chili's Grill & Bar, Fresh To Order, Jamba Juice, and Chatime Elliston Place.
If I'm coming to FedEx Office by public transit or want additional shipping options, where nearby can I go?
Nearby shipping centers include USPS and another FedEx Office location, RushMyPassport in FedEx Office, both of which can assist with mailing and shipping needs.
Are there any educational institutions near FedEx Office where students might use your services?
Yes, Vanderbilt University and its offices such as the Office of Undergraduate Admissions are nearby, making FedEx services convenient for students and staff for printing and shipping needs.
What brands and software does FedEx Office offer to support my printing or business needs?
They offer brands and software including Kinko's Copies, FedEx Express, AT&T Wi-Fi, Microsoft Office 2010 Professional, Adobe CS3 Suite (Acrobat, Illustrator, Photoshop, PageMaker, InDesign), and Leadsplease.