Location.com logo
DHL Express ServicePoint Nashville, TN
Brand Certified

DHL Express Service Point

2.6
(241 reviews)

Business Details

1922 Old Murfreesboro Rd, Nashville, TN
37217, United States
(800) 225-5345
https://locations.us.express.dhl.com/tn/nashville/1922-old-murfreesboro-rd

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Airport Logistics Park (APL) in Nashville offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point
1922 Old Murfreesboro Rd, Nashville, TN
37217, United States

Hours

Reviews

2.6
241 reviews
5 stars
73
4 stars
20
3 stars
8
2 stars
11
1 star
129

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely slow delivery times, with many packages delayed or marked as delivered but not received.

Customer Service

Many reviews highlighted poor customer service, including difficulty reaching representatives, unhelpful responses, and lack of follow-up.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing frustration over the service.

Lost Packages

Several customers experienced lost packages or incorrect deliveries, leading to significant dissatisfaction.

Communication Problems

Customers frequently noted a lack of communication regarding package status and delivery updates.
  • JJ
    JCN JCN
    4 days ago
    1.0
    One of the worst services and they prices are high for the no service to poor service they provide, I was supposed to get my Pkg 5 days ago and they don't even have an update. Talking to customer service is also no help. Horrible experience
  • BL
    Beth Lewis
    Feb 20, 2026
    5.0
    Richard Graham was very cool, kind & helpful today at the Nashville airport DHL office.
  • EG
    Erendira Gonzalez
    Feb 18, 2026
    5.0
    Ms. Deidre Y. was so helpful, patient, and kind ad she walked me through everything she was doing to make sure I understood. Made the complicated task of shipping something internationally feel like a breeze!
  • BU
    bdub96 u
    Jan 31, 2026
    1.0
    Slowest delivery service I've ever seen
  • MR
    Meghan Ramsey
    Jan 8, 2026
    1.0
    Absolutely unacceptable service. My packages were marked as delivered three days ago, and I STILL HAVEN'T GOTTEN ANYTHING. I do not care if they do this to meet some kind of deadline. I payed for my books, and I have yet to receive them even though I was supposed to by now. If possible, STAY AWAY FROM THEM

Brand Certified Facts from DHL Express Service Point

DHL Express Service Point partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others