Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Airport Logistics Park (APL) in Nashville offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point
1922 Old Murfreesboro Rd, Nashville, TN
37217, United States
Hours
Reviews
2.6
236 reviews
5 stars
71
4 stars
20
3 stars
8
2 stars
11
1 star
126
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and missed delivery attempts, often citing packages being marked as delivered without actually arriving.
Customer Service
Many reviews highlighted poor customer service experiences, including difficulty reaching representatives and unhelpful responses.
Tracking Problems
Customers frequently mentioned issues with tracking information being inaccurate or not updated, leading to confusion about package locations.
Mixed Experiences
While many reviews were negative, some customers reported positive interactions with specific employees who provided helpful service.
Overall Reliability
The general consensus is that DHL is viewed as an unreliable shipping option, with many customers expressing a strong preference for alternative carriers.
- TMTyler MNov 14, 20255.0I used this location to ship an express envelope to Europe. Richard was great and very helpful. I will gladly use this location again when needed in the future.
- ZRZach RobertsSep 5, 20251.0I never write reviews, but after 3 and a half years of doing Logistics in the Aerospace Industry- I can confidently say that DHL is the worst and I wish none of our customers used them. I am going to sum up my years of dealing with them in one review. They have terrible processes and procedures- never try to get a package intercepted and returned because it has to reach the final destination port first- EVEN IF IT IS STILL IN THE STATES!!! Called them while it was in OHIO and I am in TENNESSEE- ONLY TWO STATES NORTH! I had to watch it go to OHIO, HAWAII, CHINA AND THEN TO PAPA NEW GUINEA FOR IT TO GET STUCK IN PAPA NEW GUINEA AND GOT THE SHIPMENT BACK A MONTH LATER!!! They suck at follow-up, their drivers do not care- had a driver today come an hour before the pick-up time scheduled, opened our loading box and drove off because it was empty... Well duh! You came an hour early! The drivers do not stick to the pick-up times given, or they just do not pick it up at all. They will not let you ship stuff in buckets because it could leak out- our products are in a case, which is in a bag, which is in a bucket with a sealed lid. We end up having to waste huge boxes for one measly battery cell.... stupid. If you are thinking about using DHL, don't- go with FedEX or UPS. Also, DHL do not respond to me- there is no repairing this.
- SSsockettuemSep 2, 20252.0Slower than molasses in a January blizzard. Maybe you'll get it, maybe you won't. Second rate tracking. Have stopped ordering from concerns who use this shipping service.
- SDScoobert DoobertSep 2, 20251.0Very slow delivery time, I received a call on Friday from Jessie saying they were scheduling my delivery for that day and it would be at my home between 10:30 am and 12:00pm. I had to leave work then drive an hour back home and waited until 2:00pm just to receive a text from the driver saying he doesn’t know why the scheduled the delivery today because he’s out of hours. He then told me it would be Tuesday when he’d be able to make the delivery. I called jessie today to see what time they were going to schedule it today because the driver told me they would and she said he should’ve never told me that and it would be tomorrow. This is very frustrating and poor communication on there end
- MBMagan BateyAug 20, 20251.0Michell’s attitude is Ugly , she has an very smart mouth & shouldn’t be working with others , she slow and had me sitting in front office for over 30 mins , due to her not trying to help me , it’s outrageous there ? I don’t recommend anyone to her at dHL
Frequently Asked Questions About DHL Express Service Point
What services are offered at the DHL Express Service Point at Airport Logistics Park (APL) in Nashville?
The DHL Express Service Point offers international shipping, next day shipping and delivery, and shipping for packages of any size including luggage and passports.
Where is the DHL Express Service Point located?
It is located at 1922 Old Murfreesboro Rd, Suite 570, Nashville, TN 37217, USA.
What are the operating hours for the DHL Express Service Point in Nashville?
The service point is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which forms of payment are accepted at this DHL location?
Payments can be made using American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Does the DHL Express Service Point have wheelchair accessible entrance?
Yes, the location has a wheelchair accessible entrance.
Is there a mobile app available for DHL Express services?
Yes, DHL has mobile apps available for both Android and iOS devices to facilitate shipping and tracking.
How can I find more information or promotional offers for shipments at this DHL location?
You can visit their website or the featured message link to find more information and DHL promo codes to save on shipments.
What nearby places can I visit when I come to the DHL Express Service Point at Airport Logistics Park (APL)?
Nearby you can find business-oriented locations such as Bonitz contractor and carpet store, Irby Utilities offering freight and cargo services, and Restaurant Technologies for business equipment supply.
Are there nearby storage and moving services around the DHL Express Service Point?
Yes, 1-800-PACK-RAT Moving and Storage and Zippy Shell self-storage facilities are close by, which can be useful for your moving and storage needs.
What nearby religious or community locations are close to the DHL Express Service Point?
You can visit local churches such as Una Iglesia de Cristo, St Mark Coptic Orthodox Church, and Iglesia Centro Cristiano Pentecostes near the DHL location.