Delivery Issues
Numerous customers reported extremely slow delivery times, with many packages delayed or marked as delivered but not received.
Customer Service
Many reviews highlighted poor customer service, including difficulty reaching representatives, unhelpful responses, and lack of follow-up.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing frustration over the service.
Lost Packages
Several customers experienced lost packages or incorrect deliveries, leading to significant dissatisfaction.
Communication Problems
Customers frequently noted a lack of communication regarding package status and delivery updates.