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The UPS Store

4.2
(160 reviews)

Business Details

1715 S Rutherford Blvd, Murfreesboro, TN
37130, United States
(615) 427-0001

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3534 in Murfreesboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kensington Place Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
1715 S Rutherford Blvd, Murfreesboro, TN
37130, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday10:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.2
160 reviews
5 stars
121
4 stars
6
3 stars
0
2 stars
2
1 star
31
  • AD
    Adelyn Dinkins
    Mar 29, 2026
    5.0
    Quick service and friendly faces every time.
  • TY
    Tim Young
    Feb 26, 2026
    5.0
    Everyone in the store is always ready to help, and super nice. It's my main drop off and I live in Manchester
  • BD
    Bobbie Dillman
    Feb 20, 2026
    5.0
    I am always greeted when I come in. The staff are courteous and knowledgeable and expedite the process so I don't have to wait.
  • TS
    Tami S
    Feb 1, 2026
    5.0
    Staff was fast and friendly!
  • AE
    Anna Simone Eskander
    Jan 20, 2026
    1.0
    Over six weeks ago, UPS delivered a $400+ package from Swatch to the wrong address. The delivery photo clearly shows a door that does not match my address—a fact so obvious that it should have ended this issue immediately. Instead, I have been stuck in an endless loop. Every time I call UPS, I’m told to “contact the shipper for updates,” even after UPS themselves sent someone to the correct address to “investigate.” The conclusion was apparent from the start: the package was misdelivered, and it is now gone. At this point, the only reasonable explanations are that the package was taken by the person at the incorrect address or mishandled internally. Either way, this is a UPS failure. What’s most frustrating is not just the loss, but the deliberate delay and deflection of responsibility, which increasingly feels like an attempt to exhaust the customer into giving up rather than resolving a clear error. I have been patient, cooperative, and persistent for nearly two months. What I’ve received in return is avoidance, scripted responses, and no accountability. This review exists because standard channels have failed. If necessary, I will continue posting this review at every relevant UPS location until it reaches someone willing to take responsibility and resolve a straightforward case of a lost package. Customers should be aware: when UPS makes a mistake, getting a resolution can be far more difficult than it should ever be.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3534 in Murfreesboro offer?

The UPS Store #3534 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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