United States Postal Service

2.6
172 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2255 Memorial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2255 Memorial Blvd, Murfreesboro, TN
37129, United States

Hours

Reviews

2.6
172 reviews
5 stars
55
4 stars
9
3 stars
6
2 stars
9
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being helpful and friendly, while others are criticized for rudeness and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and delays in delivery, indicating significant operational problems.

Long Wait Times

Many customers reported long wait times at the post office, often exacerbated by insufficient staff during busy hours.

Cleanliness and Maintenance

Some customers noted that the post office is clean, but there are complaints about the maintenance of the parking lot and landscaping.

Inconsistent Experiences

While some customers had positive experiences, others reported repeated issues, suggesting inconsistency in service quality.
  • HB
    Helen Baird
    Nov 11, 2025
    5.0
    Great service but is clad tody
  • TK
    Tatsuro Kinto
    Oct 19, 2025
    1.0
    THE WORST POST OFFICE IN THE WORLD. USPS Murfreesboro lost my daughter's passport and had tracking number say "delivered" without delivering it, then provided ZERO support on this problem. They forced me to apply it with paying application fees again. That’s clearly a scam.
  • CF
    C Farris
    Oct 15, 2025
    5.0
    Very helpful!
  • T2
    TheLegend 27
    Sep 15, 2025
    5.0
    Always helpful and kind. Above and beyond! Stayed late for me. Helped me through some challenges. Good people.
  • LH
    Larry Henson
    Sep 2, 2025
    1.0
    Not helpful at all. DO NOT GO TO THIS LOCATION. Preston, the male employee refused to mail my package because he said he could not put tape on my package!!! What kind of post office refuses to mail a package because the customer did not have tape??!! Also, the other two employees were having side conversations and not helping other customers in line. Go to Smyrna's post office. It is much better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.