United States Postal Service

2.6
180 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2255 Memorial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2255 Memorial Blvd, Murfreesboro, TN
37129, United States

Hours

Reviews

2.6
180 reviews
5 stars
59
4 stars
10
3 stars
6
2 stars
9
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of employees displaying poor attitudes and a lack of willingness to assist.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over packages marked as delivered but never received.

Long Wait Times

Customers frequently mentioned long lines and delays in service, often citing understaffing as a contributing factor.

Mixed Experiences

While some customers praised specific employees for their helpfulness and friendliness, others had negative experiences that overshadowed these positives.
  • DF
    David Fleming
    Dec 29, 2025
    1.0
    Misdelivered an expensive package of mine. Called them 5 or 6 times since and they haven’t even picked up once.
  • CF
    Chasity F
    Dec 18, 2025
    5.0
    Mrs. Toni working behind the counter was so patient friendly and helped me so much I had to leave her 5 stars
  • KR
    Kathy Reeves
    Dec 17, 2025
    1.0
    Don't know what the problem is with this post office but they once again lost 2 of my packages. Shouldn't have given them another chance that's my fault won't happen again. Worth it going to fed ex.
  • LL
    Lori
    Dec 13, 2025
    5.0
    Always friendly but very busy. They need more postal employees
  • PD
    Pat Duke
    Dec 2, 2025
    1.0
    Worst delivery of packages ever. Amazon and Chewy deliveries specifically say DELIVER TO FRONT DOOR. I even have signs at my driveway saying all packages are to be delivered to front door. My driver dumps huge packages in my driveway IN THE RAIN! I am an old man and do not have the strength to carry these packages. So they sit out in the rain undelivered. Mail? He/she shoves packages into the mailbox that don’t fit, then I can’t get them out! WORST USPS EMPLOYEE EVER!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.