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The UPS Store

3.9
(248 reviews)

Business Details

2441-Q Old Fort Parkway, Murfreesboro, TN
37128, United States
(615) 867-6773

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3535 in Murfreesboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center At Cason Lane And Old Fort Pkwy.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
2441-Q Old Fort Parkway, Murfreesboro, TN
37128, United States

Hours

Reviews

3.9
248 reviews
5 stars
176
4 stars
5
3 stars
5
2 stars
1
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Sherry, Angela, and Ray for their exceptional service.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times and fast processing of packages.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff, inconsistent service, and issues with pricing and policies, indicating a need for improved training and customer care.

Location Convenience

The store's convenient location and extended hours were highlighted positively, making it a preferred choice for many customers.
  • FJ
    Faith James
    Feb 22, 2026
    5.0
    She did a great job and was very quick at returning the item
  • KT
    Keith Tobias
    Feb 14, 2026
    5.0
    Great place to have a PO box, various business services, etc
  • JS
    John Simmons
    Feb 10, 2026
    5.0
    This place has employees that are aware and take action. I am thankful for everyone jumping in when it gets busy there. I almost always make it in and out fairly quickly here.
  • MT
    Michelle Thomas
    Feb 5, 2026
    5.0
    Angela was absolutely fantastic! I was greeted with a smile and continued to have one of the best interactions w her as well as the other staff the whole time I was there! I normal go to a different location, but I decided to go to this one. I walked in the store in a fine mood and walked out in a great one!! Thank you ladies!!!
  • DD
    Daniel
    Jan 20, 2026
    1.0
    I came to purchase a shipping label and ship out a package that I had. I was returning a pair of pants that I ordered. The guy who helped me repeatedly told me that without a return label, I would not be able to ship it. I was confused as to why I would not be able to ship the package, but he told me multiple times that I had no options and that he would be unable to print a return label for me and send it where I needed it to go

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #3535 in Murfreesboro?

The UPS Store #3535 is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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