Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3535 in Murfreesboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center At Cason Lane And Old Fort Pkwy.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.9
236 reviews
5 stars
167
4 stars
5
3 stars
4
2 stars1
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sherry, Sundra, and Ray for their outstanding service.
Service Issues
Several reviews highlighted issues with rude service, unhelpfulness, and excessive charges for basic services, leading to a negative perception of the store.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, especially during busy times, making their experiences generally positive.
Pricing Concerns
There were complaints about high prices and unexpected charges for services, which frustrated some customers and affected their overall satisfaction.
- ESErik SnyderJan 3, 20261.0After being a mailbox customer for over six years I tried to renew my mailbox over the phone as I had every other time. This time I had to come in person for some new thing about how many packages I planned to receive every month (which I told them was none but that wasn't good enough). Due to the holidays I wasn't able to get in until 6 days after my box expired (2 of which they were closed). They wouldn't waive the late fee and then wouldn't give me any mail that may have been in my box. Even when I asked what my options were they wouldn't tell me what the prices were and then I was told different prices when I called compared to when I went in person. Apparently they are under new ownership since February 2025. Used to be great people there that cared about the customers. Not any more. Go anywhere else.
- PJPatty JohnsonDec 27, 20251.0Be very careful!!! Their upcharges are ridiculous! I asked about stamps and they did not say how much they upcharged to sell them, even when I questioned the price!
- MTMinh TranDec 26, 20251.0Very rude and bad service. I politely asked for a piece of tape to secure my package. The lady was unhelpful , threw a fist and wanted to charge $1.00.
- AGAngela GaynesDec 20, 20251.0I had a very unpleasant interaction this afternoon when trying to ship a package. After waiting for a while in line (it's less than a week before Christmas, I knew there would be a wait) I finally get to the counter only to be told that my packaging was too flimsy and that they couldn't ship it that way. I've shipped packages in similar boxes before, but that's fine. The associate then tried to sell me on a $13 box, which for the size of the box is several times more than if I bought the box elsewhere (I actually ended up buying a box at Walmart for less than $2). When I declined the overpriced box, the associate went to get the manager who proceeded to tell me that they could ship my box, but it was going to be stacked up with several other 150lb boxes and it would probably be crushed, and when it was crushed they would throw my package away and that since I was declining their overpriced box that I would have no recourse for my item being thrown away. Now to be clear I fully understand that there is inherent risk when you mail anything, that it could be lost or destroyed, but I fully felt that if I had mailed my package at this location they were just going to throw out my package and mark it as damaged in their system.
- CDCarla DavisDec 15, 20251.0The older lady is rude to customers and she wasn't even helping me. I know they're busy but a little courtesy would be nice
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store #3535 in Murfreesboro?
The UPS Store #3535 is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Does The UPS Store #3535 offer shipping and packing services?
Yes, The UPS Store #3535 offers expert packing and shipping services to meet your needs.
Can I rent a mailbox at The UPS Store #3535?
Yes, mailbox rental and mailbox services are available at The UPS Store #3535 for your mail and packages.
What printing services are provided at The UPS Store #3535?
The UPS Store #3535 offers professional printing, sign printing, and document finishing services.
Is notary service available at The UPS Store #3535?
Yes, notary services are offered at The UPS Store #3535 for your convenience.
What payment methods are accepted at The UPS Store #3535?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get document shredding and faxing services at The UPS Store #3535?
Yes, document shredding and faxing services are available at The UPS Store #3535.
Is The UPS Store #3535 wheelchair accessible?
The store has a wheelchair accessible entrance and free Wi-Fi, but does not have wheelchair accessible seating or restrooms.
What nearby restaurants can I visit before or after using The UPS Store #3535?
Greek Cafe Grill and Kung Fu Tea Murfreesboro TN are nearby options for Mediterranean cuisine and bubble tea, respectively, perfect for a meal or refreshment before or after your visit.
Are there any nearby wellness or healthcare facilities near The UPS Store #3535?
Yes, Elite Chiropractic and Wellness Center and Stonetrace Family Dental are nearby healthcare facilities you might consider visiting along with your trip to The UPS Store #3535.
Can I combine my trip to The UPS Store #3535 with a visit to nearby shops or services?
Absolutely, you can also visit Great Clips for hair care or Shred Nations for additional shredding services, both located near The UPS Store #3535 in the Kroger Shopping Center area.