Visit FedEx Ship Center in Murfreesboro, TN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Cassandra and William received numerous praises for their exceptional customer service, with many customers highlighting their friendliness and helpfulness.
Delivery Issues
Multiple reviews reported significant problems with package deliveries, including missed delivery attempts and lost packages, leading to customer frustration.
Staff Friendliness
Overall, customers appreciated the friendly demeanor of the staff at the location, noting their helpfulness and positive attitudes.
Operational Challenges
Several customers expressed dissatisfaction with the operational efficiency, citing long wait times and issues with package tracking and delivery accuracy.
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Miss Mess
Feb 16, 2026
1.0
FedEx drivers cannot read street names. FedEx said the day I reported it, she would call me back, never did, instead they sent a text at 3am four nights in a row asking if I wanted to Chat. I believe it's illegal to contact the public at those hours. Take accountability for your mistake, Amazon has tried to contact you. The Seller in CA cannot read Amazon's email, so I guess that's why they use FedEx. Show some professionalism and do the right thing. #FCC
BD
Becky Day
Feb 13, 2026
5.0
Cassandra and William are absolutely the best. They are always friendly and upbeat and deliver excellent customer service. I love their passion and spirit for life and what they do!!
ID
Isle in Dixie
Feb 13, 2026
5.0
Cassandra Walker and William Walker at the Fed-Ex Ship Center in Murfreesboro are customer service champions. They are both fantastic ambassadors to the Fed-Ex brand. They were both very helpful and polite. We had a wonderful conversation that made my day. If you need to ship something, you really should come here and meet Cassandra and William.
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Kyle Vandegrift
Feb 12, 2026
5.0
The people that work the front counter at this FedEx location are nicest, most friendly humans I've quite possibly ever met. Always a pleasure to drop off shipments here.
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_ FifteyShadesofDylan_
Feb 10, 2026
1.0
This facility lost my package and didn’t give me any notice they did. It’s been over two months and the package is still exception. How do you lose a package in your facility unless someone stole it???
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