United States Postal Service

2.9
121 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2491 N Mount Juliet Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2491 N Mount Juliet Rd, Mount Juliet, TN
37122, United States

Hours

Reviews

2.9
121 reviews
5 stars
53
4 stars
4
3 stars
3
2 stars
4
1 star
57
  • MP
    Mark Pfenning
    Oct 27, 2025
    5.0
    People were very helpful. Place is very clean.
  • YM
    Yushi Maeda
    Sep 29, 2025
    1.0
    I refused incoming package to me and returned back to the shipper (seller) in Mt. Joliet, TN but the USPS system showed it was "Delivered in my zip code". This totally screwed me up that the eBay's system automatically thinks it was delivered to me despite the seller got the goods back and still got money. The seller is obligated for issuing a refund for something "MARKED Delivered". I called this post office to make the correction to their system but the women didn't want to help AT ALL, and hung up the phone on me.
  • DG
    dilavar goyal
    Sep 27, 2025
    5.0
    This place deserves 5 starts because of the lovely vibe and wonderful people behind the counters. Thanks for mankind my transaction quick.
  • BB
    Bryan
    Aug 16, 2025
    5.0
    The staff at this location are friendly and polite. Trish and Ben are especially helpful and great to work with on a daily basis dropping package off. USPS itself isn't perfect, but its exceedingly rare for there to be an issue at this location that is actually their fault, and on that rare occasion, they do everything in their power to get the issue fixed. A few months ago, a package being returned to me was miss-sorted and delivered to the Postal Annex in Mount Juliet rather than the UPS Store. Ben was able to reach out to the carrier, confirm the packages location and the carrier was able to retrieve it and re-deliver. Most of the complaints listed on Google and other review sites are complaints folks have with service and issues that are outside the control of this immediate location. Issues with delivery outside the Mount Juliet area, trouble with the 1-800 number, etc. Take all those false reviews with a huge grain of salt. The folks at this location are outstanding, even when faced with the toughest of customers, and I've witnessed more than a few folks being irrational and overly difficult over the simplest of issues. Kudos to the employees at this location for doing a great job in a difficult environment, and doing it with a smile!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.