Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6148 in Mount Juliet offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In Providence Marketplace Shopping Center Near Panera Bread.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.
Efficiency
Customers frequently mention long wait times and inefficiencies, particularly during busy hours, leading to frustration.
Store Hours
There are complaints about inconsistent store hours and staff availability, with some customers arriving during posted hours only to find the store closed.
Pricing Issues
Several reviews highlight dissatisfaction with pricing, including unexpected charges for services and perceived high costs.
Staff Performance
While some employees receive commendations for their helpfulness and efficiency, others are noted for being unhelpful or unprofessional.
LL
Libuse Karich (LPK)
2 days ago
5.0
There was a long line but employees worked fast and super professionally.
SW
Susan Weebler
Dec 20, 2025
1.0
Ridiculous hours, never answers the phone.
MC
Martha Creek
Dec 15, 2025
5.0
Employee hard work efficient kind hearted and top of the customer care heap.
JJ
Jocelyn Johnson
Dec 7, 2025
1.0
Apparently people can just walk in to the counter to get what they came to the store for and cut in front of people when there is a line. The rep didn’t even have the customer go to the end of the line he allowed the customer to walk in and pick up a package. Yet when I asked the rep did that man just cut the line he stated yes, I’ve already addressed it. Addressing the situation would have been to tell the man who went in front of everyone to get in the back of the line until it was his turn. I will never be going to this location again.
CC
CAROLYN CORLEW
Dec 6, 2025
5.0
They’ve got their hands full but always give great service, not very friendly but overloaded
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Mount Juliet offer?
The UPS Store #6148 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store located in Mount Juliet?
It is located at 401 S Mt Juliet Rd, Ste 235, in the Providence Marketplace Shopping Center near Panera Bread.
What are the store hours for The UPS Store in Mount Juliet?
Monday to Friday: 8:00 AM - 7:00 PM; Saturday: 9:00 AM - 4:00 PM; Sunday: 12:00 PM - 5:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM.
What forms of payment are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store in Mount Juliet?
Yes, The UPS Store offers mailbox services for your mail and packages.
Are there places to eat near The UPS Store?
Yes, nearby you can find Crumbl - Mt. Juliet (desserts), Which Wich Superior Sandwiches, Salsarita's Fresh Cantina, Red Robin Gourmet Burgers and Brews, and Starbucks for a variety of dining options.
What retail stores are near The UPS Store at Providence Marketplace?
Nearby retail stores include Target, Ross Dress for Less, rue21, American Eagle, Charlotte Tilbury, LOFT, Justice, New York & Company, Lovesac, and Gargoyles French Decor.
Where can I go for professional shredding services near The UPS Store?
Shred Nations, located nearby, offers shredding services and professional document destruction if you need alternatives to The UPS Store's shredding service.
Is there a cinema near The UPS Store in Mount Juliet for entertainment before or after my visit?
Yes, Regal Providence is a nearby cinema and entertainment venue you can visit before or after your trip to The UPS Store.