United States Postal Service

2.7
55 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 803 S Cumberland St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
803 S Cumberland St, Morristown, TN
37813, United States

Hours

Reviews

2.7
55 reviews
5 stars
19
4 stars
3
3 stars
1
2 stars
6
1 star
26
  • JS
    Joanne Stephenson
    Sep 4, 2025
    5.0
    Clean friendly people and I got my stamps there
  • CK
    Courtney Krause
    Jul 19, 2025
    1.0
    I’d give zero stars if i could. I’ve lived here 6 months and TWO packages over $50 have been “mysteriously misplaced” and “stolen” from my mailbox, which only I have a key to. And ive been to the post office multiple times trying to locate my packages and your employees are EXTREMELY rude and unhelpful. Once in 6 months is ridiculous, how hard is it to put a package in the correct box but TWO? In the same scenario? They are marked delivered in the box and nothings there, no key OR THE WRONG KEY?
  • AA
    Ashlyn
    Jul 18, 2025
    1.0
    Old lady at the front desk was rude. Under 3 star average you think they'd change something about this post office.
  • LL
    Lindsey
    Jun 15, 2025
    1.0
    I really, really, really wish that my medication bag; that contains an entire months worth of medications, would stop getting shoved in my mailbox. My bag comes with weekly med packs that end up busted open and loose in the bottom of my bag. Weeks mixed together but, worse of all, medications are crushed. My inhaler boxes crushed and one inhaler canister is loose in the bottom of my bag with the loose medications. This is not the first time this has happened and it won't be the first time I've complained about this. What the flip?!
  • LY
    Lorine Young
    Jan 23, 2024
    1.0
    They lie I know it snowed but they can get to our street since Two days after it snowed. Our delivery persons is awful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.