Brand Certified
United States Postal Service
2.2(97 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
13 S Prescott St, Memphis, TN
38111, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13 S Prescott St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
97 reviews
5 stars
24
4 stars
3
3 stars1
2 stars
6
1 star
63
- DPDr. Georgia Session, ThD, PhDDec 16, 20251.0I have had many bad experiences at this post office. I have my PO Box there. I have have had packages with my tracking number which was there, but mysteriously is no longer there. Packages will say delivered in USPS account can't be found. Mail that says delivered is not there. Also mail and packages that go from Distribution system to the wrong post office and moved through the system from days to weeks. Our Postal System which I have supported is radically broken. We desperately need workers who can answer questions, work in a spirit of service and professionalism. Maybe it's time for many to retire. Maybe they are tired. I AM SERIOUS. WE NEED TO REVAMP OUR POSTAL SERVICE FROM THE BOTTOM UP. TEAR IT DOWN. GET ROD OF OLD MINDSETS AND START FRESH. I SIMPLY SPOKE ABOUT THE SOUTH PRESCOTT BRANCH IN MEMPHIS. ALSO THERE IS NO POWER ST MASTER AT THE POST OFFICES. AT LEAST, I HAVE NEVER BEEN ABLE TO SPEAK TO ONE. SUPERVISORS HAVE A NUMBER YOU HAVE TO CALL. DESPERATELY IN NEED OF REVAMPING.
- TBThomas BinghamDec 11, 20251.0I'm constantly not getting certain mail and packages, it shows in my informed delivery that a package is due but none is delivered. Today supposedly I was delivered a package put in the parcel locker from what the informed delivery notification said, but I never received an email with a kiosk number like I usually do when a package is put in the parcel locker. The resident manager opened ALL the parcel lockers and my package was not there. I am so frustrated that this happens, to have informed delivery service, but not receive.the package or mail that is indicated..
- KSKira ShannonSep 30, 20191.0I don’t mind the long and slow lines, however I am constantly having packages delivered to my P.O. box and not receiving the yellow slips that notify me. I am particularly disturbed about this lack of awareness to my belongings, especially my packages. How many other packages have been lost because their owner didn’t get a yellow slip? This is basic post office work, how are you guys messing this up? Come on.
- EEElizabethJun 1, 20181.0It is 11am in the morning on Friday. There are 13 people in line and I’ve been here for 30 mins. THERE IS ONE EMPLOYEE WORKING. Ridiculous. However, this employee seems to be very pleasant, despite all the eyes staring at her. I get my mail quickly at home, but this is bad. Trying to use US Postal Service, but I’ll def use UPS or FedEx useless I am required to come here. Blah. What a shame!
- BRBoney RiversJan 27, 20161.0I called because my package ha been sitting here almost a week not moving and everytime I call nobody answers. I called and the lady was RUDE I mean so rude I've never met anyone like that, all because in allied and she wasn't on the clock. This post office should be closed down a waste of people answering the phones. Garbage!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 13 S Prescott St?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location and do they provide passport photo services?
Yes, first-time passport applications are accepted here and the location can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I get and access a PO Box at this Post Office, and how do I reserve one?
Yes, you can apply for a PO Box online or in person. Most USPS locations offer 24/7 access to PO Boxes in the lobby. Visit https://www.usps.com/manage/po-boxes.htm to reserve and check availability.
Where can I get passport application forms before visiting the Post Office?
You should complete and print your passport application form before applying, available at https://www.usps.com/international/passports.htm.
Is there a fee for passport photo services at this USPS?
Yes, the current fee for a passport photo at USPS is $15.
What nearby places can I visit before or after coming to the USPS on South Prescott Street?
Nearby you can find Memphis Festivity Rentals for party supplies, Kroger Fuel Center for gas and convenience, and Starbucks for coffee and refreshments.
Are there other postal or shipping services nearby this USPS location?
Yes, there is another nearby US Post Office and CTSI-Global, which offers freight and cargo services as well as professional services.
If I need medical or community services near the USPS location, where should I go?
You can visit The Little Clinic for walk-in medical services or Creative Aging, a community and charity organization nearby.
Brand Certified Facts from United States Postal Service
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