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United States Postal Service

2.8
(25 reviews)

Business Details

780 Firestone Ave, Memphis, TN
38107, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 780 Firestone Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
780 Firestone Ave, Memphis, TN
38107, United States

Hours

Reviews

2.8
25 reviews
5 stars
7
4 stars
4
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1
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1 star
10
  • JM
    Jannie McLendon
    Feb 27, 2023
    1.0
    Just got back, older lady pleasant. Younger one rude ,crude and out of style. Since January I've not received anything important so yes I'm concerned.
  • CP
    Cory Palms
    Aug 30, 2022
    1.0
    Awful service and hours. Spent 45 minutes trying to call ahead to make sure someone would be present and not on lunch, but no success. Got redirected to a generic nationwide representative. Drove across town to inquire about a PO box as I've just relocated. When I arrived at 1:02pm, after typical lunch hours, sure enough there was a sign on the door saying at lunch until 1:45, with a sticky note over it saying 2:30. An hour and a half lunch from the time i arrived? Closed for lunch until 2:30pm? I finally had a corporate rep give me the number later, and had a very rude woman answer who did not like answering my questions when I asked if it was routine to be closed until 2:30pm every day. This seems excessive as a lunch break. Unfortunately this poor customer service will go unnoticed since we're talking about a government service here, and no one will care. Avoid at all costs if you can.
  • YS
    Y S
    Jul 12, 2017
    1.0
    The staff has absolutely no knowledge. The worst service. I could not ship my package because the stuff didn't know how to ship, but at a different post office I could ship in 5 minutes. I wasted my time.
  • BE
    Breetha Empress
    Nov 7, 2016
    1.0
    The ass hole of a person that answered the phone was very rude and inconsiderate.. I asked her a simple question about my package that they messed up and didn't deliver to me as they were suppose to and she kept getting very sarcastic with me!!! Then she kept cutting me off just as I would ask the question in a very civilized manner.. idk what kind of people that they hire but they need to reconsider the process because I'm highly upset with this branch!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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