Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2966 Elmore Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
275 reviews
5 stars
60
4 stars
8
3 stars
7
2 stars
14
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism.
Operational Issues
Frequent complaints about the post office being closed during posted hours, including early closures and unavailability of staff.
Delivery Problems
Numerous reviews highlighted issues with lost or misdelivered packages, leading to frustration among customers.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
DG
Debra Gentile
3 days ago
1.0
Would give no Stars if I could. This location's management will have employees out delivering mail until 10pm. Then the following day, which is the employee's nonscheduled day, start calling and texting at 7am for the employee to come in, and then when they don't respond, fire them through text
HW
Hunter Wilburn
6 days ago
1.0
Have to leave 1 star to just make this review but you dont even deserve that! Every!! And I mean Every!! Package that goes through that office that is sent by a private individual gets delays,lost, or returned to sender due to false claims of delivery refusal!! This office is completely incompetent!!!
HB
Harold Boyd
Feb 20, 2026
1.0
By far the worst post office is Shelby county
CM
Carl M
Feb 18, 2026
1.0
This place is terrible, If I can give it less than a zero, I would. The lady mail carriers are terrible; I usually do not have a problem asking the guys to close my door on my box properly, after the first time the door is always closed. They continue to not close my door properly and the door falls right open as soon as they get off the street. My mail is getting wet and sometimes falling out on the ground. I have mentioned this to supervisors before, and nothing has happened. I went back and mentioned it to a guy today and he said he will do something about it. I saw the carrier down the street before she got to my house, I asked her to please close the door properly, it looks like she left the door open on purpose. There was no mail in my box and the door was open. Before she came, the door was close properly and tight. There used to be a time when they held carriers accountable. This is very sad and bad. This is in Bartlett, not the hood.
BB
Brittany
Feb 14, 2026
1.0
Always lying about when they will deliver packages….lazy and unprofessional.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 2966 Elmore Park Rd?
You can send mail and packages and access products like money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also offer passport photo services. You should complete and print your passport application before applying.
Is an appointment required for passport services at this location?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services and what is the cost?
Yes, passport photos are available by appointment, and the current fee is $15.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can search for and reserve a PO Box online, then complete the setup in person at the Post Office with appropriate ID.
What are the opening hours for the United States Postal Service at 2966 Elmore Park Rd?
The location is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 8:30 AM to 4:00 PM. It is closed on Sundays.
Is there 24/7 access to PO Boxes after lobby hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this Post Office for their specific lobby access hours.
What nearby places can I visit before or after my Post Office visit?
Nearby you can explore HML Botanica for holistic products, Mamita's Filipino Cuisine for dining, or visit the Bartlett Area Chamber of Commerce for community services.
Are there beauty or salon services near the Post Office?
Yes, nearby beauty salons include 901 CBD LLC., Edge Entity, Pressed Hair Salon, and The Institute of Beauty if you want to relax after your visit.
Can I find real estate services close to this Post Office?
Yes, nearby real estate agents such as The Parapet LLC and Chamberwood Realty Group are conveniently located for your needs.
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