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United States Postal Service

2.1
(275 reviews)

Business Details

2966 Elmore Park Rd, Memphis, TN
38134, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2966 Elmore Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2966 Elmore Park Rd, Memphis, TN
38134, United States

Hours

Reviews

2.1
275 reviews
5 stars
60
4 stars
8
3 stars
7
2 stars
14
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism.

Operational Issues

Frequent complaints about the post office being closed during posted hours, including early closures and unavailability of staff.

Delivery Problems

Numerous reviews highlighted issues with lost or misdelivered packages, leading to frustration among customers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
  • DG
    Debra Gentile
    3 days ago
    1.0
    Would give no Stars if I could. This location's management will have employees out delivering mail until 10pm. Then the following day, which is the employee's nonscheduled day, start calling and texting at 7am for the employee to come in, and then when they don't respond, fire them through text
  • HW
    Hunter Wilburn
    6 days ago
    1.0
    Have to leave 1 star to just make this review but you dont even deserve that! Every!! And I mean Every!! Package that goes through that office that is sent by a private individual gets delays,lost, or returned to sender due to false claims of delivery refusal!! This office is completely incompetent!!!
  • HB
    Harold Boyd
    Feb 20, 2026
    1.0
    By far the worst post office is Shelby county
  • CM
    Carl M
    Feb 18, 2026
    1.0
    This place is terrible, If I can give it less than a zero, I would. The lady mail carriers are terrible; I usually do not have a problem asking the guys to close my door on my box properly, after the first time the door is always closed. They continue to not close my door properly and the door falls right open as soon as they get off the street. My mail is getting wet and sometimes falling out on the ground. I have mentioned this to supervisors before, and nothing has happened. I went back and mentioned it to a guy today and he said he will do something about it. I saw the carrier down the street before she got to my house, I asked her to please close the door properly, it looks like she left the door open on purpose. There was no mail in my box and the door was open. Before she came, the door was close properly and tight. There used to be a time when they held carriers accountable. This is very sad and bad. This is in Bartlett, not the hood.
  • BB
    Brittany
    Feb 14, 2026
    1.0
    Always lying about when they will deliver packages….lazy and unprofessional.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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