United States Postal Service

1.7
105 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3715 Winchester Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3715 Winchester Rd, Memphis, TN
38118, United States

Hours

Reviews

1.7
105 reviews
5 stars
12
4 stars
7
3 stars
1
2 stars
4
1 star
81
  • NO
    Nina O'Dell
    Dec 25, 2025
    1.0
    Every single package I have had come through this location has been damaged and mislabeled/misdelivered or lost altogether.
  • JC
    Janice Collins
    Mar 3, 2025
    1.0
    I had ordered diabetic supplies on February 22nd. Upon tracking the package the post office online read "out for delivery " on Saturday March 1st 9:08 am. So I didn't receive it Saturday. I checked online again and it read: out for delivery March 1st then the post office person took the pkg back to the post office and input in the system: Held at post office per customer request. Of which is a lie. I called the local post office number. The post office opens up 9am - 5pm. I've been calling since 9:20 am- 1pm. This is ridiculous. Very Very Very bad customer service. I give them an accurate rating: 0
  • TB
    Tammye Butler
    Jul 21, 2019
    4.0
    Dismayed that others have had bad acknowled. My box was relocated (involuntarily as a former Airport P O Box holder) to this location. Other than someone's they are not fully staffed during some busy times (only one postal clerk with a longer of more than five), I absolutley love the staff. Ms. McGhee is personable, efficient and diligent, Ms. Johnson should try out for Open Mike night at Chuckles; she's a hoot! My all time fave USPS staff were at the downtown location before it closed. Holiday City is a close 2nd!
  • JL
    J L
    Jan 5, 2019
    1.0
    They lost an important package and told me to file a claim I can’t file a claim the package didn’t have insurance on it. Please hire people that can comprehend numbers so you can stop losing mail dummies.
  • EJ
    Ethel Jones
    Aug 21, 2017
    2.0
    i shop online also get medical supplies for the last two months i've had a problem get my products the post person isn't knocking on my door and saying they're unable to deliver and no answer at the door please help me to get this corrected my post office is hickory hill office on winchester memphis Tennessee 38115-9998

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.