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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5821 Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
103 reviews
5 stars
28
4 stars
7
3 stars
2
2 stars
6
1 star
60
- CMChanel McCullarOct 31, 20251.0THIS IS THE WORST UNITED STATE POST OFFICE EVER AND THE EMPLOYEES CUSTOMER SERVICE IS SOMETHING THEY DONT KNOW HOW TO DO AT ALL
- CMChanel MCcullarOct 31, 20251.0The worst United States Post Office ever. THIS OFFICE NEEDS TO BE SHUT DOWN PERIOD aAND THE PEOPLE THAT WORKS AT THIS LOCATION NEED TO BE REPORTED AND NEVER BE ABLE TO WORK I A UNITED STATES POST OFFICE OR CUSTOMER SERVICE EVER AGAIN EVERYONE THAT WORKS UN THIS LOCATION WILL DO HARM AGAINST THEIR CUSTOMERS EVEN THE MAIL CARRIERS THE MAIL CARRIER TRIED TO PUNCH ME WHILE I HAD MY BACK TURNED TO HIM THE LEASING AGENT HAD TO STOP HIM FROM HITTING ME AND YES ITS ON CAMERA THEN HIS COWORKER HER LAST NAME IS JOHNSON STARTED CALLING MY PHONE MAKING THREATS OF WHAT SHE IS GOING TO DO TO ME MY MAIL HAS BEEN GETTING PUT IN SOMEONE ELSE MAIL BOX BUT SINCE I PLACED IT ON HOLD AND TOLF THEM I WAS GOING TO TURN THEM IN THEY WINT GIVE ME MY MAIL THEY TELL ME THE MAIL MAN HAS MY MAIL THAT I PLACED ON HOLD THEY ARE TRYING TO THREATEN ME I HAD TO BLOCK THE POST OFFICE PHONE NUMBER BECAUSE THE WOMAN LAST NAME JOHNSON KEPT CALLING MY PHONE OVER AND OVER AND OVER THREATENING ME AND CALLING ME OUT MY NAME AND WHEN I ASK FOR A MANAGER NO MANAGER OR SUPERVISOR WILL COME TO THE FRONT AT 1StA MS PORTER CALLED ME BACK FINALLY AFTER SO MANY ATTEMPTS BUT NO SHE WONT REPLY OR GIVE ME MY MAIL EITHER. I CANT KEEP BEGGING FOR MY MAIL AND THEY WONT GIVE IT TO ME I HAVE MADE MANY CALLS NOW I REACHED OUT TO THE INSPECTOR GENERAL ON THIS MATTER AND WILL BE REACHING OUT TO THE NEWS STATION TO SEE IF THEY WILL MEET ME UP THERE AND SHED LIGHT ON HOW TGIS OFFICE RUNS DAILY.THE THREATS ALONE HAVE BEEN TO MUCH AND MY APARTMENT COMPLEX HAS THEIR LAWYERS INVOLVED NOW WHICH IS PERFECT AFTER THEY LOOKED AT THE VIDEO AND SEEN THE MAILMAN TRYING TO HIT ME WHILE MY BACK WAS TURNED NOW I NEED A LAWYER TO HELP ME WITH THIS POSTAL SERVICE AS WELL TO SHINE A LIGHT ON THIS OFFICE TO SER HOW THEY DO THE CUSTOMERS DAILY.
- JOJ O'BrSep 3, 20254.0Skip Germantown post office!This one is Well run, clean, well stocked and organized!
- KKKyle KosmiderAug 26, 20251.0What a joke ! Out of Certified Mail slips , so she wanted me to spend $11 (instead of $5). Get your act together. Off to FedEx...
- SMSharmain MaxwellAug 18, 20251.0Slow service and the air doesn’t work
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5821 Park Ave?
At 5821 Park Ave USPS, you can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and access various shipping supplies and services.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services here?
Most passport services require a scheduled appointment via the online scheduler, though some locations offer limited walk-in hours for passports.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office and is online reservation available?
You can apply for a PO Box online or in person. Online reservation is available at the USPS website, and you'll need to complete setup in person with valid ID.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check with this specific Post Office for exact lobby hours.
What nearby places can I visit before or after using USPS services at 5821 Park Ave?
Nearby you can visit Red Koi Japanese Cuisine for a meal, Best Buy for electronics shopping, or relax at Glo Nails & Spa after your postal errands.
Is there access to public transit or other postal locations near this USPS branch?
There are other USPS locations close by including United States Postal Service, US Post Office, and USPS Collection Point to help with additional mailing needs or package drop-offs.
Are there professional services nearby that customers might find useful around the Post Office?
Yes, nearby professional services include Manpower of Memphis for employment agency services, eBiz Solutions for software development, and Overton Estate Planning for legal services.
How can I contact the United States Postal Service at 5821 Park Ave?
You can call the local phone at +1 901-683-0675 or visit their website for more information.