Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3489 in Memphis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Orleans Place Shopping Center Just North Of Poplar On Kirby Pkwy.
Details
- DeliveryNot available
Location
Hours
Reviews
4.6
257 reviews
5 stars
229
4 stars
6
3 stars1
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing excellent service.
Efficiency
Customers frequently noted the quick and efficient service, with many experiences of minimal wait times and prompt assistance.
Cleanliness
The store was consistently described as clean and well-organized, contributing to a positive customer experience.
Staff Attitude
While many reviews highlighted friendly and positive interactions, there were notable instances of poor customer service and unprofessional behavior from some staff members.
Pricing Issues
A few customers expressed dissatisfaction with perceived overcharging for services, particularly regarding package pickups and notary fees.
- DJdede jackson1 day ago5.0I came in their this Morning about 11or so and the young lady that helped me was so awesome she was doing her job as well as helping at the need.She did such a wonderful job on the printing that I needed.And her Customer Service was awesome as well thank you again!!!
- CRCrys Renee3 days ago5.0The agent was wonderful. I almost missed scanning in all of my packages and thanks to her quick wit and help I didn’t miss anything. The store was efficient, clean and the staff is professional and kind all around. It’s my favorite UPS store. This was the evening of Jan 8, 2026 but I've had a wonderful experience every time.
- MMMagaly MDec 22, 20251.0I went to the UPS Store this afternoon with two boxes and two different labels. They only scanned one label, and when I found out later, I went back to sort it out. The woman there got immediately upset and started yelling at me. Her colleague had to calm her down, but they still insisted that I had only given them one label, even though I clearly had two. They refused to help me further and just told me to call Amazon instead. I remained calm and just wanted to figure out a solution, but they kept yelling and threatening me even though I was just trying to calmly resolve the situation. I'd like to add that I don't understand how they can have people with such volatile tempers working in a place where they have to deal with customers every day. They can't get upset like that over every question they're asked, or start shouting with so many customers in line; it's insane.
- LWLisa WalkerDec 22, 20255.0I arrived 20 minutes before the store opened (7 :40 a m). Promptly at 8 a m i see the employee coming to open the door. I smiled "good morning!!" and KEVIN smiled back "hello. Good morning." Kevin was very polite. He is your perfect person for early morning customer service!!
- PHPatricia HewittNov 21, 20255.0Convenient location, customers are treated well.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3489 in Memphis offer?
The UPS Store #3489 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #3489 located?
It is located at 1779 Kirby Pkwy, #1, Memphis, TN 38138, United States, in the Orleans Place Shopping Center just north of Poplar on Kirby Pkwy.
What are the regular business hours for The UPS Store #3489?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #3489 open on Sundays?
Yes, the store is open Sundays from 11:00 AM to 4:00 PM, although hours may vary on holidays.
Which payment methods are accepted at The UPS Store #3489?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #3489 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Can I get notary and document shredding services at The UPS Store #3489?
Yes, they provide both notary and document shredding services.
Are there any special offers available at The UPS Store #3489?
Yes, customers can save big with special offers and coupons available on their website.
What nearby places can I visit along with The UPS Store #3489?
Nearby you can find Sell Your House Fast Memphis (a real estate agent), YanaStyles beauty salon, and Advanced Landscape contractors. These could be convenient services or stops when visiting The UPS Store.
How can nearby financial advisors help when I visit The UPS Store #3489?
Nearby financial advisors such as Edward Jones offices can assist with your financial planning needs, making it convenient to handle both mailing/shipping and financial services in one trip.
Are there any recreational or community organizations near The UPS Store #3489?
Yes, nearby community organizations include Developing Noblemen Academy and Just a Guy in the Pew, which offer youth programs and community services you might explore after visiting The UPS Store.