Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3518 in Memphis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Shoppes Of Hacks Cross (Next To Lenny's, Between At&T And Buffalo Wild Wings).
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
295 reviews
5 stars
209
4 stars
16
3 stars3
2 stars3
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Victoria, Halle, and Michael.
Inconsistency
Some reviews highlighted inconsistent service experiences, with a few customers reporting rude behavior from staff and issues with package handling.
Cleanliness
The store was noted for being clean and well-organized, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick service and minimal wait times, making their visits smooth and hassle-free.
Training Needs
There were suggestions for improved training for some staff members to ensure consistent customer service quality.
- KRKicking it with the Rooks2 days ago5.0Great attitudes and customer service every time I visit. Antonio is amazing by the way. But everyone is kind and friendly.
- MCMelanie CopelandOct 29, 20255.0Victoria was so efficient and professional. I am moving to another state and had to ship multiple items. She was patient with me and delivered excellent customer service. Thank you!
- IJIntrepid JanitorialOct 16, 20253.0The customer service is average at best and the waiting time is longer than most stores I’ve visited. This location’s volume probably warrants a remodeling.
- DSDavid SeebeckSep 29, 20255.0Victoria was so helpful and pleasant with me and all of the other customers. It was a great experience.
- SWShon WoodsSep 27, 20253.0I recently visited the location at 3750 Hacks Cross Rd, Ste 102, on September 27th. As the second person in line, I was directed to the kiosk by AJ at the front desk. However, because I had two packages and three additional customers arrived, AJ decided to assist them instead, leaving me to navigate the kiosk on my own. Fortunately, Jada stepped in to help me send my packages, demonstrating her kindness and attentiveness. This location has consistently provided satisfactory service until my experience today. AJ's behavior was discourteous not only to me but also to other customers while Jada was assisting me, which highlights a need for further customer service training. It would be beneficial to have more front desk attendants like Jada in the future.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3518 in Memphis offer?
The UPS Store #3518 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/ photo ID services.
What are the operating hours of The UPS Store #3518?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #3518 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store #3518 located?
It is located at 3750 Hacks Cross Road, Suite 102, Memphis, TN 38125, United States, in The Shoppes of Hacks Cross, next to Lenny's, between AT&T and Buffalo Wild Wings.
What payment options are accepted at The UPS Store #3518?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #3518 offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and packages.
Can I get notary services at The UPS Store #3518?
Yes, notary services are offered at this location.
What nearby places can I visit around The UPS Store #3518?
Nearby you can find Lennys Subs for sandwiches, JJ’s Tropical Mexican Bar and Grill for Mexican cuisine, and Southwind Liquor for beverage shopping.
How can nearby dining options like Lennys Subs and JJ’s Tropical Mexican Bar and Grill complement my visit to The UPS Store?
You can enjoy a meal at Lennys Subs or JJ’s Tropical Mexican Bar and Grill before or after using shipping or printing services at The UPS Store, making your outing more convenient and time-efficient.
Are there nearby professional services related to shredding near The UPS Store?
Yes, Shred Nations is nearby, providing shredding services that can complement your document handling needs at The UPS Store.