Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.6
296 reviews
5 stars
257
4 stars
8
3 stars3
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Most customers praised the delivery team for being professional, courteous, and efficient during the delivery process.
Communication
Customers appreciated the timely updates and communication regarding delivery schedules and changes.
Installation Issues
Several reviews highlighted problems with installation services, including untrained staff and incomplete setups.
Customer Service
While many had positive experiences with delivery staff, there were complaints about poor customer service and communication from the support team.
- BSBart Shay Sepko6 days ago5.0Delivery team was prompt, kind, courteous, and friendly!! Wonderful crew! Excellent communication!
- MHMargaret HulsDec 20, 20255.0I was kept up to date on the delivery of our new microwave. I was notified of the delivery window on and reminded on the day of the delivery. They driver even called me when they were 15-20 minutes out. When they arrived they were super courteous and professional. They brought the appliance into my hous and placed where I asked them to. Great service!
- TBTulio BertoriniDec 19, 20255.0RXO delivered my washer and dryer. The two gentlemen who delivered were nice and informative on the details. They cleaned up everything and left it spotless.
- TVThomas VelieDec 11, 20255.0The RXO team of two delivered a very heavy equipment purchase to our home today. Both of the gentlemen were exceptionally courteous, patient and helpful. The boxes were not damaged, and I watched how they took them off of the truck with care. We’ve had some bad experiences with other companies and this was a welcome change at this holiday season. Tom
- JCJennifer Riddle CatlinDec 11, 20255.0Excellent delivery experience!
Frequently Asked Questions About RXO
What services does RXO offer in last mile logistics?
RXO provides last mile logistics services for heavy goods, including home delivery, appliance delivery, furniture delivery, and offers about 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 5182 E Raines Rd, Suite 5182, Memphis, TN 38118-7051, United States.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via phone at +1 800-883-4593 or email at lastmile@rxo.com.
Does RXO provide services in languages other than English?
Yes, RXO offers services in both English and Spanish.
What should I know about RXO's experience and scale in logistics?
Established in 1989, RXO is the largest provider of last mile logistics for heavy goods in North America, handling around 10 million deliveries annually.
Is there a way to learn more about RXO's last mile logistics solutions online?
Yes, you can learn more by visiting their featured page at https://last-mile.xpo.com/ or their main website https://www.rxo.com.
Which nearby places could I visit or use to reach RXO's location?
Near RXO, you can find XPO Logistics, Inc., a freight and cargo service, and Fedex Station One, a food delivery service. These locations can help orient you and provide additional logistics support in the area.
Are there any local fitness or recreational spots near RXO?
Yes, nearby you can find Not Your Average Workout, a dance school and gym, and Sherika Fitness, which offers gym and boot camp activities.
What business services are located near RXO that could be helpful for B2B needs?
Nearby business support includes Quality Incentive Company for human resource services and business consulting, and Crown Lift Trucks, providing forklift and industrial vehicle sales and supply.