Brand Certified
United States Postal Service
2.1(269 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
226 Keller Ln, Maryville, TN
37801, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 226 Keller Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
269 reviews
5 stars
58
4 stars
9
3 stars
6
2 stars
13
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences; some customers found staff friendly and helpful, while others reported rudeness and lack of assistance.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and inconsistent mail service were noted, leading to significant customer frustration.
Staffing Problems
Many reviews highlighted long wait times and inadequate staffing, suggesting that the post office struggles to manage customer volume effectively.
Cleanliness and Organization
Several customers mentioned issues with the cleanliness of the lobby and overall organization of the post office.
- LSLevi Smith2 days ago5.0Best post office around
- LMLaurine Mc6 days ago5.0These are very amazing dedicated workers if they can’t help you, they will move heaven and earth to get you your answer and especially they are hugely kind and understanding. I have overheard a couple conversations that would’ve made even a sane man crazy ! But they answer politely and get them help every time
- EMEmily MinceyFeb 23, 20261.0I don’t leave reviews like ever, but being a young person having to send packages and mail through this postal service sucks. Going in to this place is fine if you don’t have to talk to anybody, but once you get to the people at the desk, you feel unwelcome. These people lack any customer service skill; eye contact, clear speech, communication skills as a whole, the will to be working, none of these qualities exist here. Just being young and learning new things is a lot, but having to go to the post office and feeling stupid and unwelcome is not something I would recommend to anybody.
- DSDavid StanchakFeb 11, 20261.0No large mailers in stock Dirty lobby
- ENEdward NigmaJan 12, 20261.0I don't know what goes on here, but they sure as hell don't deliver the mail or packages like they're PAID TO DO. Switched to a paid mail service called Mail Center USA, costs a bit more, but I haven't had an issue since. Maybe it's because they have cameras there...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 226 Keller Ln offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location and do they take passport photos?
Yes, many Post Offices, including this one, accept first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment via the online scheduler for passport services, though limited walk-in hours may be available.
What are the operating hours of the USPS at 226 Keller Ln?
They are open Monday to Friday from 8:30 AM to 6:30 PM and on Saturdays from 9:00 AM to 3:00 PM. The Post Office is closed on Sundays.
How can I reserve or rent a PO Box at this location?
You can reserve a PO Box online quickly and securely or apply in person by bringing two valid IDs and a completed application.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this location for specific times.
What nearby places can assist visitors to the USPS at 226 Keller Ln?
Nearby businesses like Maryville Family Medicine and Liberty Tax Service provide convenient health and financial services for visitors before or after their postal needs.
Are there nearby electronics or mobile phone stores close to the USPS location?
Yes, Verizon, Russell Cellular Agent Partner, and Cellular 1st Verizon Authorized Retailer are nearby for your mobile and electronics needs.
Can visitors combine a trip to the Post Office with leisure or dining nearby?
Absolutely, you can visit Pelicans SnoBalls Maryville for a meal or dessert and enjoy local restaurants and shops nearby.
Where can I find more information about appointments and services at this USPS location?
Visit the USPS website link specific to this location or use the online appointment scheduler for passport and other services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website