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Visit your local Post Office™ at 1601 Hillsboro Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I have a pkg that's coming from Manchester, TN. According to my tracking info. It has been sitting in a P.O. in this area from Nov. 3 to Nov. 10. 7 days!! I live in FL. and it originally showed arriving to me by Nov. 8. Seriously! What the heck is going on here???? This is ridiculous!!!!
AV
Abigale Vanluvender
Oct 23, 2025
1.0
Paying for this passport service was one of the most disrespectful and frustrating experiences I’ve ever had. The woman assisting me was rude, dismissive, and clearly not well informed. Despite confirming with official passport customer service that my documentation was correct, she refused to send it in. She claimed she had received an email stating otherwise — which turned out to be false, as I later received my passport without issue.
This situation was incredibly stressful, especially since my application was time-sensitive for international employment. Instead of helping, she laughed at me and made me cry. Her behavior was unprofessional and completely unacceptable.
To management: please ensure your staff are properly trained and treat customers with respect.
And to anyone reading this — do your own research and trust the official passport resources. I did, and it proved I was right all along. Absolutely unacceptable experience.
MM
M
Sep 11, 2025
1.0
Just horrid delivery and rude workers. They wonder why nobody uses them unless they have to. USPS should be abolished (well at least this branch). So damn bad.
GG
GHOST
Aug 6, 2025
5.0
Unlike the whinny liberal that made a video of a parking lot ( like we go there for a parking lot ) for me this place is awesome! in some cases depending on packaging amount I bring by I have to go to tullahoma that has no limit on how many I bring in a day, but other than that this place is over all awesome with fast service and always ready to help get your packages scanned with the receipt in hand in under 2 minutes! Still not sure why this place has a less than 5 star review.... guess the cry babies trying to find a way to complain over anything when there's nothing wrong! Keep up the good work post office peoples in manchester! See yall tomorrow and everyday after 🥳
CM
Collin Minor
Aug 1, 2025
1.0
Absolute worst USPS services I’ve EVER experienced. Mail Lady has no respect and was BANGING on my door like she had a warrant not once but twice trying to deliver a certified letter to someone that doesn’t live here. TWICE. Mail lady has been told by me once before a person by that name DOES NOT live in my residence and once by my elderly mother whom she scared BANGING on my door like she did. The most recent time I wasnt home and she was told once again do not bang on my door like that and that person does not live here. I haven’t received mail in almost 2 weeks now. No notices, no correspondence, just quit delivering my mail. I’ve never had a 2 week span without mail so I’m fairly confident that situation has something to do with it. My mail box is at the road so you can still deliver my mail without seeing or speaking to me and If you didn’t like my reaction DONT BANG ON PEOPLES DOORS LIKE THAT. I felt it in the floor of my home. That’s unacceptable. I’ll be making a formal complaint on Monday.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Manchester, TN?
It is located at 1601 Hillsboro Blvd, Manchester, TN 37355.
What are the operating hours of this USPS location?
Monday through Friday, it is open from 8:00 AM to 5:00 PM; Saturday from 8:00 AM to 12:00 PM; closed on Sunday.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Is an appointment required for passport photo services?
Yes, you need to schedule an appointment using the online scheduler for passport photo services.
Can I rent a PO Box at this location, and how?
Yes, you can reserve a PO Box online or in person at this Post Office by bringing two valid forms of ID and a completed application.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo is $15 at USPS locations.
Can I access my PO Box after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but specific hours may vary by location.
What nearby automotive services can assist me if I need vehicle maintenance when visiting the Post Office?
Nearby places like Tint Tek Window Tinting and Manchester Tire & Brake offer car window tinting and tire repair services respectively for your vehicle needs.
Where can I find food or refreshments close to the USPS location?
You can visit Gina's Place, an American restaurant, or Papa Johns Pizza nearby for dining options.
Are there any utility or public service offices near the United States Postal Service at 1601 Hillsboro Blvd?
Yes, the Elk River Public Utility District and Manchester Fire Department are nearby, which could be useful to customers needing public services in the area.