United States Postal Service

2.8
43 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 161 Warren St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
161 Warren St, Madisonville, TN
37354, United States

Hours

Reviews

2.8
43 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
1
1 star
21
  • EB
    Erin Bell
    Dec 15, 2025
    1.0
    Extremely hateful workers and lie they told is first our package was delivered to our house it was not the said the adress was wrong we proved to them it wasn’t now all of a sudden there saying it’s lost but refused to do anything
  • CC
    Courtney Cross
    Oct 21, 2025
    1.0
    We just recently moved to the area and spoke with the manager (Renee) if that’s her real name and she was absolutely horrible! Rude and nasty and continued to tell me how the carriers were hers! Highly disrespectful to customers!! I mean thanks for the amazing welcoming lady! I’ve lived in Maryville 18 yrs and will definitely miss my post office!! That place is ran by the sweetest human beings you will ever meet! They show people what true customer service should be! This manager should be fired!! I filed complaints an so has many others
  • BC
    Baby C
    Sep 22, 2025
    1.0
    The line is soooo long wish another attendant could be at the other desk to help out.
  • HC
    Holly Cook
    Aug 6, 2025
    1.0
    why do they even have phones if they wont answer
  • KM
    Keygun Maloney
    Aug 1, 2025
    1.0
    Had two shipping issues in the past two days with my Amazon packages, one said delivered to my garage/ around garage and no where to be found my second one said I had to pickup up at local office “at owner’s request” which I didn’t request, this issue seems like an ongoing issue at this location in the past couple months, needs to be resolved!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.