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United States Postal Service

2.1
(143 reviews)

Business Details

323 E Old Hickory Blvd, Madison, TN
37115, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 323 E Old Hickory Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
323 E Old Hickory Blvd, Madison, TN
37115, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.1
143 reviews
5 stars
31
4 stars
6
3 stars
4
2 stars
6
1 star
96
  • CT
    Carbon Twelve
    Mar 26, 2026
    1.0
    I wish that this location was professional and answered their phone.
  • NA
    Nisa Anderson
    Mar 20, 2026
    1.0
    When can we get a mailbox back outside so we can drop off mail everyday of the week seriously I have never been to a post office and they have no damn mailbox outside if you have a problem with people stealing the mail do like everybody else buy one with a lock that's what we residents have to do to keep people from stealing our mail out of the mailboxes are they Dazed and Confused really time to get ur shit together and I'm also tired of standing in line while the personnel and workers take their time I want to drop off my mail and receive my mail cannot be that hard / Madison location 😠🙄
  • LK
    Laura Knotts
    Mar 2, 2026
    5.0
    This post is giving Shakerra five stars. Five stars to Shakerra because she is always so nice, helpful, efficient, and always makes me smile. I love walking in and seeing her at the desk. All my stars are for Shakerra.
  • BW
    b w
    Feb 13, 2026
    1.0
    Where's Shakerra? She was always so fast, kind and helpful. By far the most efficient worker at the counter.
  • CJ
    Charles Settles, Jr.
    Feb 6, 2026
    5.0
    Despite a long line and only one agent working, Bryson made this a surprisingly pleasant USPS visit. He was professional, efficient, and genuinely jovial throughout. We even shared a laugh when he joked, “I can handle all of your requests — but sorry, I can’t give you a single stamped envelope. That’s impossible.” His positive attitude and humor made a big difference, especially given the wait. Recognition well deserved.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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