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Visit your local Post Office™ at 2948 Topside Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Cannot get this location to deliver my packages despite repeated attempts; delivery driver claims there's no turnaround. There are literally 3 turnarounds. I have requested for this to be fixed with no update. Still missing important and time sensitive packages...it has been a YEAR.
CT
Chris T
Dec 22, 2025
5.0
I can't speak for the whole post office, but there is a guy named Josh that works at the Louisville Location that definitely puts in the work!
I had a concern with a package and submitted a request on Saturday and got a thorough response within the same day! Called regarding another package (the system is swamped, right now, expect delays) and he quickly addressed my concerns in a concise and friendly manner.
Give this man a raise!
CC
Corey Circello
Jun 23, 2021
5.0
They may be a little slow (there are like 29,000 people mailing things it feels like) but the staff ALWAYS makes you feel like you are the ONLY one in the room and I'd rather wait for that kind of service than be rushed out with no kind of talking or anything.
BP
Billy Place
Jun 6, 2021
1.0
I work in construction so am used to having intense and tough conversations regularly. In all the years of being in business, and in my personal life, I have NEVER come across anyone as unprofessional, rude, or disrespectful as the Postmaster is at this location. The level of anger and hostility she demonstrated towards me the first time we ever spoke was not only unprofessional but completely unnecessary. It was so bad I was actually embarrassed for her that she would act that way towards someone she has never met or spoken with before, especially over such a trivial thing (we entered the return address on some business mailings incorrectly, easily fixable). Reading reviews it seems this is a regular occurrence with her which is a shame, what a terrible way to go through life. I feel sorry for her and hope she can find some happiness, maybe find a new career if this one makes her so miserable everyday. It's a PO Box... but I will be switching to a UPS box as I refuse to deal with people like this, not worth it.
TS
Terressa Spradlin
Feb 19, 2014
1.0
Real bad customer service!!
The clerk told me she not know how to add extra postage to a package.
I can not help you!!
Really the post office clerk does not know how to put extra postage on.
I went to the main post office in Maryville, Great customer service and they knew how to put extra postage on a package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Louisville, TN?
The USPS is located at 2948 Topside Rd, Louisville, TN 37777.
What are the operating hours of this USPS location?
The USPS at 2948 Topside Rd is open Monday through Friday from 8:30 AM to 4:30 PM, Saturdays from 9:30 AM to 11:30 AM, and closed on Sundays.
Can I apply for a first-time U.S. passport at this USPS?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require appointments scheduled through the online scheduler; limited walk-in hours are available at select locations.
Can I get my passport photo taken at this USPS?
Yes, but you need to make an appointment for passport photo services using the online scheduler.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. When applying in person, bring two valid forms of ID and your application. Online setup is available at the USPS website for managing PO Boxes.
Are the PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access times may vary. Check with your local Post Office for specific lobby hours.
What nearby businesses or services can I find around this USPS location?
Nearby, you can find the Louisville Christian Assistance Center, KenJo Markets convenience store and gas station, and several Bitcoin ATMs named Bitstop Bitcoin ATM.
Are there any nearby places where I can exchange money or transfer funds?
Yes, Western Union, a money transfer service, is located near the USPS, which can be convenient for your financial transactions.
What nearby spots offer food and refreshments around the USPS location?
You can visit Louisville Nutrition for smoothies and coffee or the Louisville Barbershop if you're looking for grooming services nearby.