The UPS Store

Reviews

• MB

  Morgan Barnett

  3 days ago
  1.0
  You should really get that rock up that my visually impaired child tripped on an hurt his leg an almost hit his head i came in a told you all about it an the rocks still there!
• MK

  Marty Kapp

  Mar 23, 2026
  5.0
  Though very busy the clerk was exceptional, thorough and friendly friendly
• DV

  Diane Vespa

  Mar 17, 2026
  2.0
  The lady at this location is rude and not interested in answering questions. UPS just generally sucks. Signed up for notifications. Nope. No notifications. Will attempt delivery 3 times even though you tell them you frickin are NOT HOME DURING THE DAY. Then they'll deliver it to this location after 3 attempts but she's sure not happy about it. Editing my review after the owners comment: When I called to ask if my phone was waiting at this location she didn't check or anything... she just said "no we don't have any phones here", but it actually was there, just sitting on a shelf. This was not a UPS problem it was the rudeness of the person at this store & I wouldn't be surprised if it was the manager or the owner the way she talked.
• AT

  Al Turnauer

  Mar 11, 2026
  1.0
  I'm extremely disappointed with the service I received. Monday on 3/9/2026 I purchased an overnight delivery envelope going to the Chicago western suburbs. I asked for whatever service would guarantee delivery to our son's address. I was wrote surprised when i was told the only way to guarantee it being delivered next day was to pay $109.68. I went ahead and purchased the overnight delivery for an envelope which weighed less than the UPS envelope. Much to my surprise it's now Wednesday 3/11/2026 and it still has not been delivered. I called the UPS store and asked for help to get this very important document to our son. What actually happened was nothing. I was promised thee person who took my call would try to get the, now a day late envelope, delivered before noon. Further i was promised to be called back to confirm that. None of that occurred so I called back, talked to the same lady and she said she couldn't call the UPS hub in Chicago and even if she could that would not Cheney the delivery to noon. She said I could call. I asked why she did not tell me that at 8am this morning when I called. No response. I will never go back to this UPS store and likely never use UPS again. Beware if you think this UPS store gives a darn other than taking $110 for a single piece of paper to be delivered overnight and not doing that not trying to correct their abysmal failure.
• CV

  Cydne Vacio

  Mar 9, 2026
  1.0
  Consider yourself warned, DO NOT BRING ANYTHING TO THIS STORE TO BE FAXED. Their machine jams frequently, they've had to redo the transmission 100% of every visit I've made to fax anything, and STILL, either the machine fails or the transmission fails itself for whatever reason. They should seriously think about getting a new fax machine, or discontinue offering faxing altogether. Personally, I have a >75% failure rate with this store when it comes to faxing. DON'T DO IT, a huge waste of time, plus they're not competitive at all in their per-page pricing. 2/10

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