United States Postal Service

1.9
107 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 217 E Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
217 E Broadway St, Lenoir City, TN
37771, United States

Hours

Reviews

1.9
107 reviews
5 stars
18
4 stars
3
3 stars
3
2 stars
6
1 star
77
  • JM
    Jim Manley
    Nov 28, 2025
    5.0
    Front counter personal has always been courteous to me
  • CG
    Chantalle Graves
    Nov 27, 2025
    1.0
    Mail works well. But the employees shouldn't be so rude to customers! And tell the guy to stop marking the survey with the smiley face before turning the monitor! That's our choice and we're not happy with the service you , as a rude person, gives! That's part of my transaction! How do I know that's all your doing?
  • WI
    William Ingram
    Nov 18, 2025
    1.0
    I deposited an envelope with a sizeable check in it at the blue postal box in front of Walmart in Lenoir City. When I put the letter in, it felt as if it didn't fall into the box. I then realized that the box was completely full but I couldn't retrieve my letter as it had slid back onto the top of the other mail out of reach. Two weeks later, the recipient still hasn't recieved my letter. I called the 800 number on the website only to get the run around. I simply wanted to ask if that box was emptied regularly and had it been emptied recently but I couldn't get past the automated phone service to speak to a representative. So, I still dont know if the box has been emptied but I have never seen a box so full of mail. I guess since the government shutdown was in place, the postal workers weren't performing their duties. Funny how the price to mail a letter continues to go up but we continue recieve poor service like this.
  • TW
    Teresa Wood
    Jun 21, 2017
    5.0
    I always have a pleasant experience when I go to this post office. Jayne has been such a God send at helping me with paperwork for our bulk mailings. She is patient and always so helpful and has always had an exceptional attitude. No matter how long the lines get, she is always smiling and helpful to everyone.
  • HP
    Hailey Polly
    Mar 6, 2017
    1.0
    They keep saying they've left a notice when their is none and the driver who delivers to my home wrote that the dogs were out on my last pakage rather than leave an actual notice. When she reaches out and pets the dogs regularly

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.